My Acer Aspire 4730z fell the other day and it seemed fine at first. Then, when I went to boot it up soon after, it never went past the boot options menu. Although I did manage to factory restore my laptop at first, it soon crashed again. This time, when I tried to go to the Acer eRecovery Management window, it freezes before it. After it shows the Acer logo when it first boots, it then goes to a black screen and locks. What is there that I can do without sending it back to Acer?

it sounds like you have damaged the hard drive or graphics card seen as you can boot the computer i can send you a cd that recovers and you are then able to restore and fix the computer from the regedit and cmd if you would like this disk PM me and i will send it to you with instuctions on how to use it the cd is very good and i use it a lot as well as i am a I.T technican speak soon

I figure also that it could be damaged hard drive or graphics card. I had exactly the same issue two days ago, and the laptop did start misbehaving when watching a long series of slides??? Anyhow the solution for me was patience... watch here: http://annoyances-resolved.blogspot...