computer freezes on start up

November 8, 2009 at 06:57:58
Specs: Windows vista
My friend has an Alienware computer that is windows vista and when she turns it on it stays on the alienware start up screen and doesn't move from this, does anyone have any idea what is wrong or what to do?

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November 8, 2009 at 07:52:25
Try tapping f8 on startup and see if you can get into safe mode.

Some HELP in posting on plus free progs and instructions Cheers

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