computer crashes and I get BSOD

Acer / Extensa 5620
March 13, 2009 at 21:30:55
Specs: Microsoft Windows Vista Home Premium, 1.667 GHz / 2037 MB
My laptop has been crashing regularly and I was wondering if someone knows the cause. I get the Blue Screen of Death with the standard ...no_less_than_equal...bla.bla.bla.

I've ran Memtest and it says RAM is OK. I've dumped all files (cache, cookies, memory, etc.) and still it crashes. I've also reinstalled my OS but problem still occurs. I was wondering if my power supply could possibly be the trouble. I use a 1 gig memory stick with Ready Boost and have an external 320 gig Seagate HD (that is connected using a USB cable).

On my last crash I got the follow message:

Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: D34DD574
BCP2: 000000FF
BCP3: 00000000
BCP4: 824D5E26
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Does anyone know the source of the problem? Should I purchase new RAM first since this is a very common problem or should I look at something else?


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March 14, 2009 at 16:05:56
I think it is already a hardware problem. Since that you've said that the Memory is ok, try to replace the motherboard. =)

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March 14, 2009 at 18:16:55
Unplug the external 320 gig Seagate HD and see if you still get the BSODs. Also, you can use a program like windebug to open the Minidump-it might give useful info. The "bla.bla.bla" might also contain something useful. Post them here and/or search google.

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March 14, 2009 at 19:39:39
Thanks for the pointers...

I searched in my event viewer and found a huge amount of errors. I'll try a dump and see what happens. Before I replace any internals, I will unplug the external HD and see what happens. According to a search on Google, my Seagate HD is compatible with Vista.

Can defective RAM (even when verified) still pass the Windows RAM test or Memtest?


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