CD DVD issues

September 5, 2009 at 12:38:08
Specs: Windows Vista
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

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September 6, 2009 at 18:49:15
I had this same issue on a customer's computer that had Vista pre-installed.
Have you tried doing a system restore?

Jarvis -Technician

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