Can't open word

August 5, 2009 at 03:05:59
Specs: Windows Vista
When I try to open a word doc, I get a 'preparing to install' Windowns Installer pop-up. Then I'm told it can't install ('This update package could not be opened ...')
This happened for the first time when attempting to open an email attachment yesterday, so I'm wondering whether this is a (/my first ever) virus. What should I do ?!

See More: Cant open word

Report •

August 5, 2009 at 07:00:08
one or more files are missing from instalation files, Insert the CD and install office again this will fix this problem.
in relation to finding and fixing a virus install a or check you AVS ("Anti Virus Softwear") and scan for viruses

Report •

August 5, 2009 at 08:46:06
If you are using Office 2003, also be aware that you have to be connected to the internet to activate the product.

Report •

Related Solutions

Ask Question