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cant connect to msn or open hotmail

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Name: BabyCoe
Date: March 4, 2009 at 15:44:41 Pacific
OS: Windows Vista
Subcategory: General
Comment:

I just got a new desk top that has vista home basic. When I try to connect to msn it tells me my gateway is off-line. I found it in sys config and it says it has stopped. I don't know how to change this. Also I can't log into hotmail or anything associated with it when I try the page trys to load then eventually is shows as if im off line. I need help plzzzzz.



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Response Number 1
Name: guapo
Date: March 5, 2009 at 05:41:00 Pacific
Reply:

Is the laptop connected to a router or directly to a modem?
Open a command prompt and run ipconfig /all


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