|Hi, I was syncing my iPod with iTunes when all of a sudden everything froze and there was a loud whirring noise. It sounded quite violent so I turned off the computer. Next time I started up, Vista wouldn't load. There was just a black screen with the mouse (which I could move). I turned off the computer again and Windows said there was a problem with the computer, so I tryed the automatic repair. It said there was a problem found with the hard disc and I pressed the automatic fix and restart button. Next time I loaded, the Vista Welcome screen showed and took about 10 minutes to progress to the next screen. I was then greeted with the "An unauthorised change was made to your license" error message. It said that I needed to validate Windows (which is genuine). So I did that, and it said that there was still a problem. I tried to follow the steps in the Microsoft article (I don't have any of the mentioned incompatible software):|
but I can't load the computer in Safe Mode. It just stays on the black Safe Mode page (which has the Safe mode in all corners and says the build number of Windows) and won't progress furthur.
So, I can't boot in Safe Mode and I can't boot in normal mode (when I boot in normal the Error window comes up each time), what can I do? I want to do a System Restore but that can only be done through Vista.
Help much appreciated.