|Help please. We bought our daughter a laptop for college.|
The first time she played with it, she was playing games and the screen went black, all she could do was a hard reboot. (And it was plugged in).
I've had IT guys look at it and change the "SLEEP" setting, but even after that it does the same thing. Just goes BLACK and you cannot do anything but hold down the power button for a few seconds and then it'll turn off.
Also, I went to look at the time settings, acted like I changed something and hit OK, I then got a YELLOW screen and I couldn't do anything but hold down the power button to turn it off.
Can anyone suggest anything else I could try before calling Toshiba and causing a stir?!