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Black screen on laptop

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Name: Eldamo
Date: April 12, 2009 at 18:27:44 Pacific
OS: Windows Vista
Product: Hewlett-packard / Dv2000
Subcategory: Hardware Problems
Comment:

I have a black screen when I start the computer and that doesn't alter at all. I have a laptop. What could be wrong and how do I fix this problem.



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Response Number 1
Name: Rayburn
Date: April 12, 2009 at 18:58:14 Pacific
Reply:

Do you hear the normal startup sounds and/or does the hard drive make noise like it usually does when it starts up normally? If so, take a flashlight and shine it on the screen. Do you see the image faintly? If so, you may have a bad backlight.

Did you try hooking the laptop to an external monitor?

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