BIOS Poroblem.. DVD does not appear

January 27, 2010 at 06:17:14
Specs: Windows Vista
Hi Guys, I have registered in this forum hoping that i might receive some valuable information as to how to go about and fix my Vaio laptop which does not recognise the CD/DVD drive at all in the boot menu.

I read all the threads with similar problems but none are quite the same as my case and not much helpful therefore. Please help me if you can.

It started about two weeks ago when i opened a file from the internet and the whole thing came crashing down. i imagine there must have been several malicious viruses and trojans in the file, since it literally seemed like hell had broken loose. i managed to use the laptop for a few more hours, since i was in the middle of doing a project, and after i turned it off, it wouldn't come back on.

It starts normally when turned on, but it doesn't get very far.

1-st screen: VAIO. Intel. Phoenix Technologies. Press F12 for Network Boot.

2-nd screen: The bar moving left-to-right and the "(C) Microsoft Corporations" underneath. Sometimes this bar moves normally, other times it is stuck and i have to shut the whole thing down before i restart it again. but when it does get past this point, it gets to the third screen.

3-rd screen: (lasts for anything between 1-7 seconds, and the following appears on a blue screen):

"A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try chaging video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000007E ..........

Collecting data for crash dump..... %...."

4-th screen, windows is loading files.

5-th screen, Windows Error Recovery. Windows failed to start. A recent hardware or software change might be the cause. If windows files have been damaged or configured incorrectly, Startup Repair can help diagnose and fix the problem. If power was interrupted during startup, chose start windows normally.

Launch Startup Repair (recommended)
Start Windows Normally.

6-th Screen: Startup Repair: startup repair is checking your system for problems. ......... Windows cannot repair this computer automatically. If you have recently attached a device to this computer, such as a camera or portable music player, remove it and start again. (none of these are attached). If you continue to see this message, contact your system administrator or computer manufacturer for assistance. Click Finish to exit and shut down your computer. View Diagnostic and repair details. Views advanced options for system recovery and support.

Startup Repair > Diagnosis and repair details: > Startup Repair diagnosis and repair log
last succesful boot time: 1/15/2010
number of repair attempts: 12

Session details
System Disk = \Device\Harddisk0
Windows Directory = C:\Windows
AutoChk Run = 0
Number of Root Causes = 1

several tests are performed

Startup Repair has tried several times but still cannot determine the cause of the problem.

>>>The whole process is repeated over and over, that is until i finally managed to attain a Vista CD, and when i press F2 the BIOS menu appears, however in there the CD/DVD drive does not appear. What do i do about this? The drive works fine, since it was always working even the day before the virus struck.
This is the Boot menu as it appears:

Boot priority order:

1. Internal optical drive
2. Floppy disk drive (*)
3. Internal hard disk drive
4. Network
5. USB Flash (*)

What could it be? How can I load the OS if the CD drive does not appear? Or how can I make the CD drive appear on the BIOS?

Any help is much appreciated,

Thanks, VaioUser

See More: BIOS Poroblem.. DVD does not appear

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January 27, 2010 at 07:55:39
In your BIOS settings the "Internal Optical Drive" refers to your laptop's CD/DVD drive - it's the same thing.
It's already set as the first boot drive in your boot-priority list according to your post, so the Vista DVD should boot without changing anything in the BIOS setup.

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January 27, 2010 at 08:22:32
Hi, thanks for the reply.

yes, i was told the same thing from another forum, and im peased that the drive DOES appear on the boot menu, but the problem is the same, the vista will not boot. I press enter with the above configuration and nothing happens. the cd rom does not respond to that. When i open the draw and then shut it again, it starts spinning for a while, then it stops again and nothing happens. Is there smth wrong? or am i nod doing this properly?

any help very gratefuly appreciated,


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January 27, 2010 at 09:44:49
When you turn on laptop with your Vista DVD in the drive, do you not see a message like "Press any key to boot from CD" ?

If you do, press a letter key rather than the enter key, as soon as you see "press any key..................."

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Related Solutions

January 27, 2010 at 10:21:21
Hi there pip22, thank you for your help. I have finally managed to installe it, and the 'press any key...' command appeared and i was very pleased. it is all installed now.



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March 19, 2010 at 01:11:34
Hey vaiouser... How did you fix this Prob?

i got the same Prob and I dont know what to do... HELP!!

THANK YOU vaiouser

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March 19, 2010 at 03:43:37
Most probably, he did not press any key when he saw the message " Press any key to boot from CD-ROM..." and the Vista DVD stopped spinning.

Some people even searched hard for a key named "any" but could not find it.

These things happen and are quite normal.



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