Backed Up Files Will Not Associate

Hewlett-packard Pavilion elite e9180f de...
August 30, 2009 at 13:05:52
Specs: Windows Vista
I recently backed up my files from an older computer using an HP Pocket Media Drive and then plugged the drive into my new HP e9180f. Everything looked normal at first. I have all my documents and photos, and my video files 'seemed' to have made the transfer.

I used a program called Pro Show Gold to create several lengthy (naturally) videos from trips and a family reunion. The whole reason I bought the new computer is because the old one had only 2GB of memory and was aborting the dvd burns.

When I open Pro Show Gold it functions in a normal fashion, but when I try to open any of the saved shows (which appear as folders), they appear to be empty and nothing fills the PSG workspace. It is like PSG cannot see the stored information.

I have not yet wiped the old computer, or reformatted the HP Pocket Drive. Can someone offer advice?

Thank You!

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August 31, 2009 at 06:04:20
I am not familiar with the PSG program but is it possible that the folders are the project and not the actual video?

Try opening one as a project from File, Open, Project.

(just a shot in the dark)

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August 31, 2009 at 06:43:55
Thank you, Bryan.

No that did not work. Something I forgot to mention is I went from a 32bit to a 64bit system.

I did reload PSG from the Internet, not a disk, so just assumed it would be correct for this computer.

Could the problem be a PSG driver or plug-in?


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August 31, 2009 at 08:58:34
I use Pro Show Gold so I'm fairly familiar with it. this doesn't sound like a PSG issue though, it sounds like the files became corrupted when transfered over with the media drive. Look in Windows Explorer for the files. do they appear as folders there too? If so, your files are corrupt.

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August 31, 2009 at 09:15:05
Hi Kurt,

I finally have dialog going with PSG Tech Support. The folders I am seeing are psdata files which contain all the show elements. The actual shows should appear as .PSH files. PSG uses the .PSH files to 'connect' to the psdata files... LOL... Providing I understood correctly.

That being said, I searched C drive for .PSH files and located only three which were 'shortcuts'.

Now I am wondering if the .PSH files were given an extra extension during backup, therefore not currently recognized by PSG? Or if they never made the transfer at all?

I'll try searching C drive for the actual name of the show and see what comes up. If nothing, then I'll backtrack to the Pocket Drive.

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August 31, 2009 at 15:28:37
I have located the .BAK files and have begun reassociation with the photos and music! Will take a little time but when talking about reconstructing a cumulative 10 hours of video -- a piece of cake!

Thanks for listening!


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