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Audio Stutters When Loading Net

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Name: Tautitan
Date: January 3, 2009 at 11:53:03 Pacific
OS: Windows Vista
CPU/Ram: n/a
Product: Self / NONE
Subcategory: Software Problems
Comment:

I have gotten so annoyed with this problem and I have never been able to find a fix. Everytime I play music, be it through Itunes, Winamp, Media Player etc and browse the web the sound stutters horribly when loading pages. The problem occurs through onboard audio, sound cards and even a Creative Xmod. I have tried everything I can think of. The CPU usage is never over 40% so I can't see it being a CPU issue and neither is it a RAM issue. I am leaning toward it being a Vista problem but can't find any worthwhile info on it. Does anyone have any ideas?

Matt

tautitan@gmail.com


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Response Number 1
Name: Trent M
Date: January 3, 2009 at 12:09:06 Pacific
Reply:

What is your CPU and RAM? And, although it might or might not be related to the problem, what do you have for a video card?

Also, did you ever have any other OS on this computer that had this problem, or is Vista the only OS you've had on it?

-Trent

"If at first you don't succeed, skydiving may not be for you."

-Our tour guide at Fenway Park in Boston, MA.


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Response Number 2
Name: Tautitan
Date: January 3, 2009 at 12:23:49 Pacific
Reply:

Sorry thought CPU and RAM was listed but now I see it isn't.

CPU: C2D 5870
RAM: 2GB Dual Channel DDR2800
Video Card: Nvidia Go 8400

All drivers up to date etc. I have tried setting the process priority, and the Core affinity to make sure both the browser and music player aren't allowed on the same core but to no avail.

This is the only OS I've had on this laptop but the same problem occured on my old laptop which had XP on.

Matt

tautitan@gmail.com

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Response Number 3
Name: Bassquake
Date: January 3, 2009 at 12:29:06 Pacific
Reply:

Had a very similar problem on a mates pc. Fixed it by uninstalling the drivers for the sata ide controller as it was sharing its IRQ with the soundcard. After uninstalling the sata/ide controller in Device Manager, reboot and let Vista reinstall the drivers. (I also unticked the Queue option of the sata device.) Unlike xp, it loaded it to a different irq which was nice for a change. :)

Type "msinfo32" (no quotes)in the run box to see if your soundcard irq is in conflict with something else.

Bill


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Response Number 4
Name: Tautitan
Date: January 3, 2009 at 13:04:44 Pacific
Reply:

Hmm, never thought to check IRQ; haven't had an IRQ conflict problem since 98 lol.

Sharing IRQ 22 is my HD audio controller, an IEEE 1394 controller and 2 entries for my card reader.
Could these be causing an issue, if so how do I manually reassign them?

Matt

tautitan@gmail.com

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Response Number 5
Name: Bassquake
Date: January 4, 2009 at 07:36:26 Pacific
Reply:

Unfortunately with an ACPI enabled vista or xp pc its almost impossible to manually reassign irq. You have to hope the OS will change it.

Can you just check if you have a Realtek entry as well? On my friends pc he had both HD Audio and Realtek. If so, what is the Realtek sharing with?

Bill


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Response Number 6
Name: Tautitan
Date: January 4, 2009 at 07:48:48 Pacific
Reply:

Thanks, all I have for a Realtek entry is a Gigabit Ethernet Controller on IRQ 16.

Matt

tautitan@gmail.com

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Response Number 7
Name: Bassquake
Date: January 4, 2009 at 14:25:18 Pacific
Reply:

You can try uninstalling the drivers to either HD audio controller, IEEE 1394 controller or the 2 entries for the card reader.

Goto Device Manager, ensure Show Hidden Devices is ticked, right click on the device you want to uninstall then choose Uninstall. Then reboot and see if Vista will reinstall the device to a different irq.

You may have to uninstall them in Safe Mode, and you may have to move the device to a different pci slot before installing drivers for it which would hopefully force the OS to change the irq.

If you manage to get it changed but it still does it, it may be the nvidea graphics card. So try updating its drivers or testing with an older one. Also check for drivers on the disk controllers. See if the stuttering happens whenever the hd is being accessed.

Hope any of that helps.

Bill


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Response Number 8
Name: Tautitan
Date: January 4, 2009 at 14:44:44 Pacific
Reply:

Unfortunately as it is a laptop I am unable to shuffle devices around physically (although that would be a heck of a lot easier lol). I see nVidia has a beta driver out for notebooks so I am presently downloading that to see how it goes. Also, it seems to stutter a lot using BBC iPlayer. The audio stutter occurs in tandem with the video doing the same.

Matt

tautitan@gmail.com

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Response Number 9
Name: Tautitan
Date: January 5, 2009 at 02:12:06 Pacific
Reply:

Well touch wood the new graphics driver seems to have fixed the issue. At least I don't have to use the default Dell ones now. Thanks for all your help guys.

Matt

tautitan@gmail.com

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