All of the sudden, wmp11 would not play certain songs from my library. The only songs it would play were under an itunes directory. Quicktime player will play those exact files that wmp11 won't play. Yes, I checked the file extensions; WAV files are the only type I keep in the library other than the itunes files. Those are mp3's. For the itunes files, there are two of each track saved in the directory for each album (don't ask me how). One of each of these will play in wmp11 and the other one won't (as far as I know all the files will play in quicktime player). Upon not playing the files, wmp11 places a red "x" beside the track name, and upon clicking the "x" I get this error message: Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly. Based on (among other things) the fact that quicktime has no problems, there is definitely a sound card installed. Also, I cannot get sound when I use streaming video of any kind. All I get is the video. Note: I have tried all the generic answers: reinstall drivers, update drivers, etc. The last resorts to fix this for me are 1) Get good help from this forum 2) buy new sound card 3) just use linux. I have an OEM copy of windows, and I don't have any installation disks for windows. Also, in ubuntu linux, sound works just fine, except for the fact that some proprietary formats (mpeg, mp3, etc.) won't play without some restricted codecs that I refuse to install illegally. Please help.

Itunes has some really sucky features. The reason you get two files in the directory is because you dragged the whole music folder into Itunes. You need to go into the directory where your files are and highlight all the files you want to import, then drag the files, not the whole directory. Sorry I can't help you with the other problems

Ok thanks for clearing up the itunes double-entry issue. Unfortunately I still have the other issues. Hopefully someone else will be able to enlighten me about them.

bump Yes this is a bump

bump Another daily bump

bump #3

Please see first post. This problem is still unresolved.