|Thanks in advance for the advice!|
I have (supposedly) 6mbps DSL. Two years ago I signed up for service and was provided with an AT&T "2-Wire" router. In less than 5 months...it died. Then, they replaced it with another AT&T "2-Wire" router and it died a few months later. So, just before my 1-year warranty expired, the AT&T tech replaced my router with a business class router called a Motorola Netopia-3000.
Now, you must understand I do not have any home phones. My DSL line is dedicated and runs straight to my PC. For this reason, I don't have phone line filters, etc. However, my DSL speed fluctuates ALL DAY LONG from between my full 6MB to as low as 100kbps!!! That's right, much slower than dial up! I called AT&T and they sent out a tech. He checked everything over and said everything looked fine but, for good measure, I might wish to replace the phone line coming in to the house with good CAT-5 cable. I did.
Now, I have the same issue. One minute my speed is blazing fast...then it drops to nothing! So, I called AT&T again and they tell me that they "rebuilt" the network to the house (remotely) and that everything is great! I told them I still had the problem and they informed me that since the problem shows on three different computers, it must be a problem with the Netopia-3000 router!
For a mere $100.00 they say they can replace my router for a 4th time and charge me a service call to install it!
I don't want to keep purchasing routers that die in less than a year!!!
So, finally, here is my question...can I purchase another brand? Can I buy my own router/wireless combo by a brand like Linksys? If I do, will I be able to configure it to work with AT&T or will there be some sort of compatibility issue? Is a router that is out of the box easily configured to work with DSL or will I need to be really tech savy?
I just need help and am tired of blowing money on AT&T!