All original programs vanished

Gateway notebook / 6501
October 5, 2010 at 08:55:13
Specs: Windows Vista
My gateway has not run right since the system restoration. I went to gateway support and clicked on little box so they could find serial number and they couldn't even detect it. The sticker is worn off so I can't find it either.I have lost programs that were originally installed from factory, I have no CD to re-install programs, I have no restoration point anymore, I can't open any file unless it freezes up & computer screen goes black, not to mention it runs slower than I do. picture file - it take's up to 30 minutes to finally open and no garantee it will. I have removed most all my personal files & photo's in hope's this would help. DID NOT. If I do open a I don't know what happened. I have McAfee Total Protection & Window's Defender. My computer still run's like it has a virus no matter what. Can anybody help me with all these multiple problem's without purchasing a new computer??? I am willing to do anything manually to get this back to running right. Please tell me there is FREE help & downloads if I need to download anything....Thanks for any help....Exhausted to the Hilt!

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October 5, 2010 at 09:37:09
... click here hope this might help!


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October 7, 2010 at 08:52:45
Try uinstalling MacAfee. It's a know problem causer. If you want, you can put it back later.

When they discover the center of the universe, a lot of people will be disappointed to discover they are not it.
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