|Hey Plz help me :(|
I restored my Acer note book laptop to factory default a few times (It's Windows Vista, always have been, It was Vista when I got it, The product key is Vista, I never installed any other OS like XP ect). During the restoration process there was always some kind of error message so I couldn't install windows, I had to try the Alt-f10 method like 10 times, I got really frustrating but I kept trying it and the restoration process was finally successful (I had windows up and running again. Then I had a nasty BSOD problem and I tried the Alt-F10 options again, I had to go through the same process as before (This time it took me 3 tries to restore windows to the factory default successfully). It takes a while and a few tries but it always pulled through. I got two recovery disks with my Acer laptop, of course I tried them at first, I inserted disc 1, then when it asked for the other disk I inserted it as well but the disks never completed the Alt-F10 restoration, they always stopped like to 89% and that was it so that's why I used the option that didn't require the disks (This all was a few months ago)
Now I'm trying to restore my laptop again to the factory default by Acer eRecover again but when I Try to use it on windows, It just restarts the computer normally without doing the restoration process (which I thought was weird). So I restarted the computer to try the Alt-F10 option b4 boot and I got a message like this:
when I try ALT-F10 it displays like this... EDIT BOOT OPTION Edit Windows boot option for: Microsoft Windows Vista Path:\windows\system32\winload.exe Partion:2 Hard Disk:8fa61239 [ /NO EXECUTE = OPTIN ]
And I just (Esc) because I had no Idea what that was, I just left it, didn't want do mess things up even more.
And another problem is that my DVD RW drive doesn't read discs anymore, I never really used it, (Just a few times) and it was fine, recently I tried to install a PC game but it wouldn't read. (I usually hear a loud fan-like sound when the disc is reading but as soon as the disk goes in, (there's this noise, then it stops) and doesn't read. I thought that was weird, so I tried DVDs, Audio CDs and none of them read.
I checked device manager all all seems fine, it says my Driver is up to date and there's not yellow exclamation mark. So that means it's fine right? I even tried to uninstall it, then use the scan icon at the top of the device manager window and windows detects the change and re-installs the driver again (The driver for my DVD RW/CD Rom Drive).
I removed the Lower and Upper filters and stuff from the registry, then reboot, hoping that would solve the problem but it didn't :( Still have the problem. That's why I wanted to do a restoration again. When I go to "My Computer" the drive is there, when I press" Eject" it opens (so that means my computer still detects it right? So I think there is nothing wrong with it, my opinion, maybe it just got messed up or is being blocked or something). I cleaned it, cleaned all the discs before I enter them (always do) but it's not reading anything anymore :( I only used it a few times!!!! So this is very upsetting.
So there is no way to do a back up :( Do you know any information that can assist in these problems plz :( . Acer eRecover management just reboots my computer normally when I try to restore it to the factory date, Alt-F10 doesn't work anymore and to top it all off my DVD RW Drive just stopped working.
Sorry if this is soo long, just thought I should state all the details so someone can identify the prob fast.
Oh yeah in the computer management there is something called "Eisa Configuration" a partition and when I right click it all I can access is "help" while in the other partitions when I right click I can access the properties ect.., so what the hell is that Eisa Configuration thing? Isn't that where the Recovery partition is supposed to be? (Sorry I'm not an expert on PCs but I'm not half bad either, just can't solve this problem :(. I also tried partition recovery software and did a scan for hidden partitions and one called "PQSERVICE" was identifed and I think it has something to do with the recovery..butI'm not sure.. plzzzz helpppp meeee!
and sorry this is sooo long.