Solved acer aspire factory restore

December 27, 2013 at 10:57:07
Specs: Windows Vista
my acer is not behaving like it should, it wont let me watch netflix says something about silverlight install, uninstall, its slow wont download any internet like firefox or google chrome. its really slow. i bought it at the pawn shop for$70, still has other owners name in it. its a acer aspire 5720Z ,2006. 2gb, dolby digital, windows vista, intel processor with built in web cam. i dont know anything about and cant afford to take to a tech. i just like to play games go on facebook and watch movies and tv. can u help me please? thank you

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December 27, 2013 at 11:18:34
"something about silverlight install, uninstall"

Please give us the "exact" error message.

Always pop back and let us know the outcome - thanks

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December 27, 2013 at 11:27:51
✔ Best Answer
This link will take you to the Acer site for everything to do with that model Aspire; including the manual…

click on the documents tab, and you can download a simple – get you started version – and a slightly more detailed one…

In the more detailed one – page 87 – you will find this:

Restore and recovery
The restore and recovery features allow you to restore or recover the system
from a factory default image, from a user created image, or from previously
created CD and DVD backups. You can also reinstall applications and drivers for
your Acer system.

1 Press <Alt> + <F10

or select Acer eRecovery Management from the Empowering Technology toolbar to
start Acer eRecovery Management.

2 Switch to the restore and recovery page by selecting the Restore button.

3 Select the backup point you would like to restore from. You can also choose to
recover the system from a factory default image, recover from a previously created
CD/DVD or reinstall applications and drivers.

4 Follow the instructions on screen to complete the process.

From which you can see it’s press Alt and then F10 (holding Alt at the same time).

You can also download a recovery disk image at the above link. Go the Applications section and look for eRecovery second from the bottom). If it’s an ISO file… you have it to a hard drive; then you have to burn it to a CD/DVD (a DVD is likely better).

But if the laptop is essentially working as is… I’d just go for the standard Alt + F10 routine…

Any applications that were not included in the original installation will be lost when you reset the laptop to factory gate state. The recovery (to factory state) will simply rebuild the system to as it was when delivered.

need more help folks here will do their best to help you. And when you have reset it to factory status...- post back and let us know how you dun it, and also to verify a couple of other things you may need to know about (mostly anti-virus and such like...)

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December 27, 2013 at 11:39:14
addendum following Derek's request... See if with Derek's help (and others' too) you can get it to work as is...?

Although having a load of another person's stuff on it - may not be the best way to go? Possibly the factory reset will be best in the end?

Before you do anything like that though, download a programme Magic Jelly Bean to the hard drive. Run the programme and save the results either to cd/dvd and/or a usb stick. And if possible print them out too. If you can't print, or can't copy the results to a cd/dvd.usb stick, then email the results file to yourself as the information may be useful later... I'd email regardless...

The programme will dig out all manner of information about "all" the software installed; including the windows keys... Which it may be useful to have anon...

Belarc Advisor is another similar utility to run - I suggest run both and save results from both...

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