Using just the USB connection from the subwoofer into your PC (without connecting to your sound card), do you get 5.1 surround sound? Somehow, I still think you just don't have the speaker connected correctly. Pages 3-7 of the speaker manual outlines how you to go about setting this thing up. http://alteclansing.com/images/user...

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I followed directions but the black and orange doesn't go in the orange because I don't have a orange on my sound card. Is this the problem? Do I put it in the yellow or blue? the black is in black and the green is in green.

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The preferred connection method for general PC audio; gaming & DVD playback is with USB & the speaker system purportedly supports multi-channel audio over USB, according to Altec Lansing's manual. Again, did you ever try that & did it work? "• Locate the USB cable and connect the USB B connector to the back of the subwoofer, and the USB A connector to the USB port on the computer, or USB hub. • If playing 6-channel audio (i.e., from a DVD or game with 5.1 surround sound), make sure that the switch on the rear of the subwoofer is in the 6-channel position. • If playing 2-channel audio (i.e., from a CD or MP3 file with stereo sound), make sure that the switch on the rear of the subwoofer is in the 2/4-channel position." .... (You shouldn't really need this 2/4-channel for much anyway) If you prefer not to connect via USB, the manual states to do the following.... "• Locate the color-coded 3.5mm stereo cables (included). • Black & Green Cable: Insert black end of cable into back of subwoofer marked ‘front’ and green end into corresponding computer soundcard’s output (typically marked ‘stereo’ or colored green). • Black & Black Cable: Insert black end of cable into back of subwoofer marked ‘surround’ and other black end into corresponding computer soundcard’s output (typically marked ‘surround’ or colored black). • Black & Orange Cable: Insert black end of cable into back of subwoofer marked ‘C/LFE’ and orange end into corresponding computer soundcard’s output (typically marked ‘center’ or colored orange). • Make sure that the switch on the rear of the subwoofer is in the 6-channel position. If you do not have an orange port on your motherboard's sound jacks .... use the black one, this is for Center/Subwoofer connection. The blue is for line-in; green is the line-out & pink is mic as usual & the yellow is for the rear speakers.

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So I'd put the green in the green, the orange in the black, then where'd I put the black?

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I am not sure why you are having problems with this speaker connection. Even without the quick connect card, this should be self explanatory since everything is color coded. I have a hard visualizing what the problem is .... this connection exercise should be a breeze & you don't even have to be a computer expert to figure it out. I would refer you to the quick connect card & if you do not have it, I suggest you look at the images below. Note: If you do not see any images above this paragraph, you need to turn images on in your CN front page. Also what is the deal with not having an orange jack on the motherboard's audio panel - huh? Ain't that orange right there next to the green & right below the black jack.

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It still doesn't work. I put the black into the black, the green into the green and the orange into the orange (if it is orange) I thought it was yellow. On Vista when I do "5.1 Speaker Setup" only 2 speakers and bass sound.

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You sure the switch on the rear of the subwoofer is in the 6 & NOT 2/4-channel position? Also, I have asked you twice but never got a response -- do you get 6-channel using USB? Edit: I took another look at your motherboard's support link from response #1 & I think the problem here may be with Intel's setting for 6-channel. According to Intel, you don't use the black or orange (yellow) when setting up 6-channel audio. You use the blue, green & pink, then *jack retask* via the installed Intel audio control's driver interface .... go figure! "Jack retasking is a feature that allows an audio jack to support more than one function. For example, the pink audio jack can support microphone input when the system configuration is set to Stereo Mode, and as Center/LFE or Rear Surround (depending on the audio solution used) when set as 6 channel." To do that, you assume.... A = Blue = Line In [retaskable as Rear Left/Right Out] B = Green = Line Out [Front Left/Right Out] C = Pink = Mic In [retaskable as Center/LFE (Subwoofer) Out] Then (six speakers).... - Connect the front left/right speakers to connector (B). - Connect the rear left/right speakers to connector (A). - Connect the center/subwoofer speakers to connector (C). Finally, using the audio driver interface, retask connector (A) to be Rear Left/Right Out & retask connector (C) to be Center/LFE Out. Try that & see how it works out.

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That worked out great. All of them work now in the test. Thanks!

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Good deal ;-)

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