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Windows NT Printing Problem

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Name: Kari
Date: November 8, 2000 at 06:52:08 Pacific
Comment:

I had to reinstall Windows NT on a workstation and now I am getting the error message "Test page failed to print. The data area passed to a system call is too small". What does this mean, and how can I fix it?



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Response Number 1
Name: ned
Date: November 8, 2000 at 15:18:53 Pacific
Reply:

I'm a little weak on this myself but here goes nothing.
Did you remake the printer object?
Also, what service pack are you at?
And what's the printer device?


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Response Number 2
Name: ned
Date: November 9, 2000 at 05:30:18 Pacific
Reply:

We are using, service pack 5 and it the same things happen on an HP LaserJet 4 and 4050tn.
Forgive me here, but what do you mean by remake the printer object. I'm new to NT.
Thanks!


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Response Number 3
Name: NED
Date: November 9, 2000 at 08:14:06 Pacific
Reply:

Hi, In the printers folder delete the printer and then start over and remake the printer (object). Reinstall the printer. Maybe there's something about the ports here.
I'll ask around and see if someone knows about this error. I'll write back in about 8 hours from now.


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Response Number 4
Name: kari
Date: November 9, 2000 at 09:40:33 Pacific
Reply:

Hi,

Just want to let you know that your idea worked!!
Thanks!!


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