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Hi,
I am facing a wierd problem with NT 4.0 workstation. This problem occurs almost 10-15 minutes after I log in to the system. Here are my observations :
1. The desktop icons are very unstable. When I am not moving the mouse, they are stable and well behaved. But as soon as I move the mouse to click one of the desktop icons, all the icons go crazy, rapidly taking the place of each other (an infinitely annoying attempt to superimpose on top of one another) until I stop moving the mouse. Even when I use "brute force" and do click one of the icons (not caring what it really is at that point of time), nothing happens.
2. I cannot open any new window (eg : control panel etc or display properties)
3. The task manager shows 100% CPU utilization, with explorer.exe taking up the whole cpu. This happens suddenly, after I have been logged in for 10 to 15 minutes, and this is when all the problems mentioned so far start.
4. I get an error thru the even viewer: "ASCTRM service could not be started. Cannot find the file"
5. I have verified virus infection - there is none.
I am planning to re-apply service pack 6 today. Any other suggestions would be most helpful.
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Thanks and have a great day!Vivek
What kind of mouse do you have, and where did the driver come from?
If you have a standard PS2 mouse, try installing Intellimouse from teh Microsoft site.
It sounds like your mouse driver is di@Ked up.
Chase
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According to this guy, it is a Realnetworks virtual device driver. I have the same ( not mouse issue ) but event viewer log entry. http://www.topqualityfreeware.com/avxd.shtml
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Hey. I'm having that same problem, but, on Windows XP Professional.
Is there any other way to fix this? Because I don't have a membership to that TQF site.
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I vote for Real Player related. First occured to me after installing Real Player 8.0 today (on Win 2K)... but maybe it was a hacked copy of Real Player with a virus...
Now to find where to prevent the attempted load
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The problem is that you need admin privileges to install RP8 on Win NT/2000. See following link for more info:
http://www.expressresponse.com/cgi-bin/progsnp/real_rec/srchjnnp?search_type=vdocument&search_input=WRKplay5.html&session_id=1008675287.7646.8&other=two&search_erproduct=RealPlayer8%5f0Basic&Make=%2d1&clientInfo=asctrm&Submitbuttonname=Submit
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seems to be real player related.
try this:
download/copy "http://www.kevansplace.com/mp3city/WINDOWS/SYSTEM32/DRIVERS/asctrm.sys" to .../system32/driversto reply remove numbers from bnmm123@gmx456.net (kill SPAM)
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I had the same problem after I uninstalled Realplayer. I got rid of it by deleting registry key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ASCTRM
That just deletes whole service.
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I have the same ASCTRM service that failes to start.
I unsuccessfully installed RP8. Uninstalled it, but on startup. It still prompts that it can'tload some PNC driver.
Any suggestions?
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I'm having the exact same problem with my 2000. my icons don't go haywire, instead, my entire system totally freezes.
uninstalling and reinstall RP8 has had no effect.
even taking RP8 out of the system completely did not solve it.
I'm going to try Tuomo's solution and see if that works.
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