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Tape Drive Error
Name: Willie Date: August 27, 2002 at 07:08:30 Pacific
Comment:
Hi,
For the past two days, anytime I run my backup I receive this error message: "Tape device reported an error on a request to eject the tape. Error reported: Hardware failure." I realised the backup finished, but keeps on coming up with the above message. I'm running a Windows NT 4.0 Terminal Server Edition, and using SureStore 40 with a DDS4 tape.
The server is a HP LH 3000.
I'm suspecting I may have to change the tape drive, but I want to know if anyone has any other ideas???
Name: Maurice Reed Date: August 28, 2002 at 02:19:00 Pacific
Reply:
What backup software are you using? I use Veritas BackupExec 8.6 and have stopped using the 'eject tape at end of job' option because tapes didn't always seem to eject. All it means is that when I come in in the morning I have to manually eject the tapes ready to load the next ones.
If the tapes eject properly when you press the eject button it may be worth trying.
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Response Number 2
Name: Willie Date: September 11, 2002 at 04:28:24 Pacific
Reply:
Hi Maurice,
Sorry for the delay in response. I'm using the Backup option in "Administrative Tools"
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