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System32 Folder Opens

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Name: Kev
Date: August 11, 2000 at 10:19:06 Pacific
Comment:

Sometime ago someone posted an explanation and solution to this problem.

Upon start up my System32 Folder (on a laptop) opens and stays open.

Does any one know the reason and solution to this?

This happened after a user tried to install a Canon printer. She started gettign errors about the system could find some files Syssrvc.dll and ntutil.dll. Canon tech support had her go into the registry and delete the Canon stuff. She doesnt get the errors anymore, but the System32 folder still opens...



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Response Number 1
Name: Donald Palzere
Date: August 11, 2000 at 13:33:38 Pacific
Reply:

Kev: System32 folder opening upon startup is most likely the result of a blank or null entry in the registry. Check the following key in your registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run. You should backup your registry before making any changes. See Microsoft articles Q170086, and Q242450.


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Response Number 2
Name: Kev
Date: August 11, 2000 at 14:35:42 Pacific
Reply:

THANKS... it was..


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Response Number 3
Name: Joanne
Date: November 16, 2000 at 18:24:44 Pacific
Reply:

How do I find: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run and how do I backup the registry


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Response Number 4
Name: paige
Date: July 1, 2001 at 14:30:06 Pacific
Reply:

I read your response to system32 folder opens. I have a similar problem, and yes I did at one time attempt to install a Cannon printer-wouldn't work, returned it. The message I get is "A required .DLL file, SYSSRVC.DLL, was not found.


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Response Number 5
Name: Ellen Miller
Date: July 11, 2001 at 20:00:15 Pacific
Reply:

Oh my! I'm glad to see I didn't screw up my computer. This is the second time I've installed my Canon printer. I got the exact same message. However, I got one DLL. file NTIUTL32.DLL not found. I went through online tech support which suggested I redownload the driver at their site. After that is when the second SYS...came up.
Is there anything I can do?


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Response Number 6
Name: Ellen Miller
Date: July 11, 2001 at 20:02:10 Pacific
Reply:

sorry...file above is NTIUTL32.DLL


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