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Stop: c0000221

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Name: terry robinson
Date: January 16, 2002 at 08:47:56 Pacific
Comment:

I have a gateway solo laptop and windows 2000nt. I am getting this error on a blue screen. Can you tell me how I can restart my computer?



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Response Number 1
Name: Greg Allin
Date: January 18, 2002 at 13:38:30 Pacific
Reply:

If it blue screens everytime you start the computer try hitting F8 for advanced start up options and select Safe Mode. If it starts under Safe Mode most likely you installed something that is crashing the computer and it will need to be uninstalled in Safe Mode.

If it doesn't boot up under safe mode your OS is hosed and you will have to get your Win2k disk and try the repair OS option first. If that doesn't work you will need to reinstall the OS.

Good Luck!


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