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Spooler service stops
Name: Foxed Date: March 11, 2003 at 06:35:38 Pacific OS: NT4.0 CPU/Ram: PII 266 / 320MB
Comment:
The spooler service seems to stop for no apparent reason. The event viewer returns the following error: The server service was unable to map error code 1727. This has been happening since a server rebuild. Has occurred 3 times today. This print server is in constant use and has approx 30 printers configured. Any ideas? I have looked at Technet but there doesn't seem to be anything specific there.
Name: pauljmiller Date: March 11, 2003 at 07:37:56 Pacific
Reply:
Have you applied sp6a?
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Response Number 2
Name: Foxed Date: March 11, 2003 at 08:36:58 Pacific
Reply:
Yes, SP6a has been applied.
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Response Number 3
Name: cleo Date: March 11, 2003 at 11:51:52 Pacific
Reply:
Information from Technet:
The following error may appear in the Event Viewer System Log:
Event ID: 2510 Source: Server Type: Error Category: None Description: The server service was unable to map error code 1797.
MORE INFORMATION ================
This error actually means:
The printer driver is unknown
This information can be obtained by typing the following line at a command prompt:
net helpmsg 1797
The reason for this error is that a client workstation (for example, a computer running Windows 95) attempted to download a cross platform print driver but the computer running Windows NT Server did not have that driver loaded. The client will then most likely install the driver from another source, such as a printer driver installation disk. The computer running Windows NT Server simply logs this event with the above information.
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