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Scanning problems/Photoshop etc.
Name: Maxie Z. Date: May 26, 2000 at 07:23:45 Pacific
Comment:
The import/export options are not highlighted in Photoshop. We moved some Twain files around to try & solve why the scan wouldn't complete--ALSO A PROBLEM--and now we don't even have the options highlighted. I think it's a location of files matter in Photoshop preferences AND Windows NT, but I don't know what file goes where. HELP!!!
Name: Maxie Date: May 26, 2000 at 11:52:13 Pacific
Reply:
Regarding original question, options are now highlighted, we reloaded Photoshop. However, STILL having problems--error "Could not complete the import command because of a problem with the scanner" continues to come up, can't figure out why.
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Response Number 2
Name: Steve Date: May 26, 2000 at 18:20:47 Pacific
Reply:
Biggest issue with Photoshop in NT is you MUST install all Adobe products as an Administrator...Even with that there are still issues that require "tinkering" in the registry to get everything working correctly...Adobe has a wounderful "KnowledgeBase" of info on their website...there are literaly thousands of issues and remedies but you have to do a lot of looking...If you did not install Photoshop with Administrative rights, I suggest you completely remove Photoshop and re-install with Admin rights...If the problem persists, then to to Adobe and search the KnowledgeBase...Sorry I can't be more specific...Good Luck Steve
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Response Number 3
Name: Steve Date: May 26, 2000 at 18:22:55 Pacific
Reply:
Also, I forgot, update to SP6a and if you re-install NT, put on SP6a...Steve
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Response Number 4
Name: Maxie Date: June 3, 2000 at 06:29:54 Pacific
Reply:
Steve, thank you, I will show this to my husband & see if he can figure it out! Maxie
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Response Number 5
Name: Pammy Date: February 25, 2001 at 23:15:27 Pacific
Reply:
I have a Mustek 600 111 EP Plus Scanner. When I try to scan a picture it will only pre scan then freeze up when I try to scan it. I'm not sure, but I think the problem started when I installed my Digital Camera. If anyone can offer help I would greatly appreciate it. Please feel free to email me at MiseryLsCo@aol.com. Thanks ahead of time, Pammy
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