'Many thanks to tjej, as the procedure recommended worked on my machine, as well!

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I had a NT 4 server (spanish) and the same problem. I remove all hotfix and reaplied sp6a (i had a problem with sp6a because when I updated IE6, it took my system to 128bits and you don´t have a 128bits sp6a for spanish so I had to cheat the sp6a not to check the encryption level). Before reaplying sp6a the problem is still here. I also applied then all hotfix (except the %&$#@% ones) and nothing change. Any ideas? Thanks in advance. Pablo

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Sigh! I followed the advice aboce and uninstalled 823980. And now all the server gives me is a blue screen at bootup and this text: "STOP C000021a Fatal system error The Windows Logon Process system process terminated unexpectedly with a status of 0x00000080. The system has been shut down." The server then restarts over and over again. Any ideas are more than welcome! Best regards, Erik

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I was experiencing the same problem others metioned after installing the critical updates for WinNT Server. The fix mentioned in response 6 worked for me. Thanks.

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Response # 6 worked great for me on my RAS server. This morning, I read another site that suggested the same fix would work on my webserver, which had stopped serving web pages after being updated. After removing the first hotfix, though, just like the guy in response #9, I get the BSOD, and can't get past it. Attempting to repair the installation didn't work.

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Hello everyone, the fix in response #6 didn't work for me. This is not a good situation for us because we use RAS everyday. Does anyone have any other suggestions? I have removed RAS and reinstalled after removing fix 823980 then 823803 and still no luck. Your help is greatly appreciated.

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Thanks tjej. I had this problem with 2 nt4 w/s , plus ndetect.exe from NAV also was abending. I removed the patches and everything is ok now.

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This morning after installing some windows xp updates, I got the same horrid message as Erik in #9- c000021a fatal system error and a blue screen. Tried to repair with the XP cd but THAT quits after a few minutes- freezes, and now xp is stuck in a continual loop, from the abovementioned bluescrren message to attemting to boot xp and back over and over. Scant improvement. Spent 5 hours on the phone with dell support and now my only option is to install a new hard drive. Any advice/info is appreciated! I have no idea what is happening and hate to lose everything.

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MS has released an updated version of the 823803 patch that fixes this problem: http://support.microsoft.com/default.aspx?kbid=825501

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ok, after much ado about this, which I am not even going to touch. I have found this to work on my workstation I have been married to for the last week! This WS has RAS on it, and the sp6 reinstalled, Also, you can go and put all the patches on afterwords, and kernel32 wont be replaced. Here's the deal.. The kernel32.dll file needs to be switched out for a different one. It will not work with RAS. I have seen that the july 16, 2001 version will work, but I personally used the july 25, 2003 version. You can get this if you download the fix for patch, and run it.. Yes this is for the server, and that is why when you get the message that its for the server, you need to go explore, and take the kernel32.dll file out of the temp file the patch creates in the root of c: It will be called a bunch of numbers, and should be listed relatively first in the alph listing of folders. OR you could just do a search for all the kernel32's out there. Copy the file to a known location. Then exit the message window telling you the patch is for server only. It will clean up after itself and delete all the temp files. Now you need to swap it out. While there are a few ways to do this, I personally could not get the INUSE to work. What I did find is that this procedure works great, and is easy to do. ( Thanks John Navas) link to support doc http://support.microsoft.com:80/support/kb/articles/q181/3/45.asp Start Registry Editor (Regedt32.exe). Locate the following key in the Windows registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manag Create a new value using the following information: Value name: PendingFileRenameOperations Data type : REG_MULTI_SZ Value data: \??\c:\temp\kernel32.dll !\??\c:\winnt\system32\kernel32.dll Note that the value data is typed on two separate lines. \??\ on first line and !\??\ on second line. Quit Registry Editor. Restart the computer. Confirm that you have internet capability, and RAS is working. Make sure to get other updates. I did notice that for me winupdate would not put in bad patch again. Hope this helps you fellow Workstation users with this problem. Any questions, you can reach me at email jon.reinbold at Brillcast.com

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I must say that I have been searching the net for about a week to correct this issue. And I even came across the article mention before, but it did not work for my two NT 4.0 workstations. So much much much thank you to Jon Reinbold for the information b/c it worked like a charm ....thank you

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I think I'm unlucky. I have NT4 WS and had exactly the same problem as described in this thread. Spent the day on the phone with every tech support who would listen to me: Xircom (now Intel!), Gateway (no longer in Europe!), and even Microsoft itself. Bad news for NT4 WS users: it's no longer supported as of July 31, which is why the patch discussed above was only for NT Server. However, I whined long enough that the MS chap helped me, and we discovered that uninstalling the faulty patch DID roll back the kernel32.dll to the July 16, 2001 version, which got rid of the RAS errors in the Event Viewer and therefore that problem has been solved. However, I still cannot make a connection to my DSL router/DHCP server; can't even ping it. Something wrong with my Network card? I'll call Xircom-cum-Intel tomorrow again. Anyone still in the same boat as me? Fixed in appearance but failing in essence?

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