Hi folks, I recently encounter problem when my nightly batch printing job started, it got the following error. Any suggestion will be very much appreciated. An unexpected exception has been detected in native code outside the VM. Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x77f7d670 Function name=RtlDestroyHeap Library=C:\WINNT\System32\ntdll.dll Current Java thread: at sun.awt.windows.WPrinterJob.deviceEndPage(Native Method) at sun.awt.windows.WPrinterJob.endPage(WPrinterJob.java:637) at sun.java2d.RasterPrinterJob.printPage(RasterPrinterJob.java:794) at sun.java2d.RasterPrinterJob.print(RasterPrinterJob.java:342) at com.f1j.awt.qi.run([DashoPro-V2.1-070100]) at java.lang.Thread.run(Thread.java:484) Dynamic libraries: 0x00400000 - 0x00405000 c:\jdk1.3.1_01\jre\bin\java.exe 0x77F60000 - 0x77FBE000 C:\WINNT\System32\ntdll.dll 0x77DC0000 - 0x77DFF000 C:\WINNT\system32\ADVAPI32.dll 0x77F00000 - 0x77F5E000 C:\WINNT\system32\KERNEL32.dll 0x77E70000 - 0x77EC5000 C:\WINNT\system32\USER32.dll 0x77ED0000 - 0x77EFC000 C:\WINNT\system32\GDI32.dll 0x77E10000 - 0x77E67000 C:\WINNT\system32\RPCRT4.dll 0x78000000 - 0x78040000 C:\WINNT\system32\MSVCRT.dll 0x6D420000 - 0x6D4EE000 c:\jdk1.3.1_01\jre\bin\hotspot\jvm.dll 0x77FD0000 - 0x77FFA000 C:\WINNT\System32\WINMM.dll 0x6D220000 - 0x6D227000 c:\jdk1.3.1_01\jre\bin\hpi.dll 0x6D3B0000 - 0x6D3BD000 c:\jdk1.3.1_01\jre\bin\verify.dll 0x6D250000 - 0x6D266000 c:\jdk1.3.1_01\jre\bin\java.dll 0x6D3C0000 - 0x6D3CD000 c:\jdk1.3.1_01\jre\bin\zip.dll 0x77BF0000 - 0x77BF7000 C:\WINNT\System32\rpcltc1.dll 0x6D340000 - 0x6D348000 C:\jdk1.3.1_01\jre\bin\net.dll 0x776D0000 - 0x776D8000 C:\WINNT\system32\WSOCK32.dll 0x776B0000 - 0x776C4000 C:\WINNT\system32\WS2_32.dll 0x776A0000 - 0x776A7000 C:\WINNT\system32\WS2HELP.dll 0x74FF0000 - 0x74FFE000 C:\WINNT\System32\rnr20.dll 0x77660000 - 0x7766F000 C:\WINNT\system32\msafd.dll 0x77690000 - 0x77699000 C:\WINNT\System32\wshtcpip.dll 0x6D020000 - 0x6D128000 C:\jdk1.3.1_01\jre\bin\awt.dll 0x77C00000 - 0x77C18000 C:\WINNT\System32\WINSPOOL.DRV 0x76AB0000 - 0x76AB5000 C:\WINNT\System32\IMM32.dll 0x77B20000 - 0x77BD7000 C:\WINNT\system32\ole32.dll 0x6D1E0000 - 0x6D21B000 C:\jdk1.3.1_01\jre\bin\fontmanager.dll 0x77D80000 - 0x77DB2000 C:\WINNT\System32\COMDLG32.DLL 0x70970000 - 0x70B18000 C:\WINNT\system32\SHELL32.dll 0x70BD0000 - 0x70C1C000 C:\WINNT\system32\SHLWAPI.dll 0x716F0000 - 0x7177A000 C:\WINNT\system32\COMCTL32.dll 0x775A0000 - 0x775B4000 C:\WINNT\System32\spool\DRIVERS\W32X86\2\RASDDUI.DLL 0x77130000 - 0x77156000 C:\WINNT\System32\ddraw.dll 0x76AC0000 - 0x76ADD000 C:\WINNT\System32\imagehlp.dll 0x731B0000 - 0x731BA000 C:\WINNT\System32\PSAPI.DLL Local Time = Tue Jun 11 00:34:25 2002 Elapsed Time = 52 # # The exception above was detected in native code outside the VM # # Java VM: Java HotSpot(TM) Client VM (1.3.1_01 mixed mode) #