Hi everyone, I have a PC running Windows NT. Whenever the user tries to open a .jpeg or .gif it doesn't open. The error message states that it can't open (insert filename). The odd part is that her PC adds a .bin extension to the file. For example if the file is 'picture.jpeg' her error message would be 'cannot open picture.jpeg.bin' Any idea why the .bin is being added on? Her settings are set to use IE for .jpegs and .gifs so I've checked that, but the .bin part is baffling.

Any ideas would be greatly appreciated?

The error indicates to me that your user's machine may be infected with a virus.

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change your folder view options to NOT hide is why you see two extensions on the file name) and second, right click on the jpg and use the open with option. Chances are at some point somoen used the wrong program to view it and told windows to always use that program for viewing. I don't think it is a virus based on the info you posted.

Thanks Mike,
The user is already set up to open .jpegs with IE. I've also tried paint, photo editor and have the same result. Also her settings do not hide extensions. Any other thoughts or theories are much appreciated.

why IE, that is probably tyhe issue? Paint opens bmp files, not jpg. Do a google for jpg viewers and download a free one, that will probably resolve the problem.

Mike: Paint DOES open JPEG's... :P
And, I do think this is a virus, since the extensions are being shown but it adds BIN at the end... :S

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Ruffle Mayo says ROFLMAO! :D

Windows NT 4.0's version of Paint does NOT open jpegs. Try it and it will crash Paint. Perhaps you're thinking of Paint from Windows 2000?

I still haven't come up with a solution for this one. I can't believe I can't find anything on google that comes even close to this! Apparently no one else in the entire world has had this problem!!

Frustration is kicking in....

Take Jennifer's advice. If an extention is being added to the file, you have a virus.

Mike's advice on the hidden extention is rediculous. NT does not add an extention on to a file, and it has nothing to do with hidden extentions.

NT doesnt add te extra ext but when people manualy add the ext to one that is already there but hidden it happens. Only seen it a couple of hundred times...btw, it is spelled ridiculous. if you are going to try to insult someone at least take the time to learn how to spell the words you are trying to use...

ok that was a bit harsh but it really does sound like a virus if an extension is being added. He would have received an erro if the wrong program was used to view.

By the way, if you're going to correct others spelling then perhaps you should check your own first. manually has two L's, "the" has an H in it, "doesn't" has an apostrophe in it, "ext" should have a period after it since it is an abbreviation, and usually we capitalize the first word of a sentence .

yeah it could be a virus but, it might not be. I wasn't saying anyhting in absolute's just somehting to check.

Just to add to the fun, I've done a full virus scan with both Norton and Trend. One virus came up but it had nothing to do with the problem. After removing the virus I did a scan with Adaware which came up with a few 'possible hijack attempts.' I deleted everything adaware came up with. This problem is bothering me more on priciple than anything else. The user needs this configuration to run a couple of in-house programs that won't work on anything modern like XP or even W2K so simply upgrading is unfortunately out of the question.

Excellent grammar lesson by the way guys!

Dear Leafs, if this hasn't been done yet, try performing a file association with the file. Go to My Computer>Tools>Folder Options>File Types. Scroll down and look for JPEG, JPE or anything that involves the extension. Highlight each one and click Change. Then there will be a field which says something like, open with. Make sure that program, such as Photo Editor, is selcted. You may have to browse to find the executable or actual program. Most always, the problem is that the file loses it's associated program to which it opens with.