I have a major problem. There are so many layers to this though...please be patient and read through. We just switched from DSL to an integrated T1 line. With the new line we are on an outside network. We host our own website and ftp site. My IP for our internet access is a network IP (IE, not public). The ISP maps a public IP to our network address. Hence, www.mycompany.com = our public IP, which our ISP maps internally to our network IP. Website is up and running fine We use MS Proxy. We also run Surfcontrol. Internet in and out is fine. I can ftp. I can upload and download from public ftp site. I use WS_FTP as our FTP server. I have triple checked permissions. I have given all our ftp users permissions through the proxy. As soon as someone logs onto our site they are told that the username/password doesn't work. Then it says check to see if you have permissions. I have done all of this. Can anyone see something that I am missing?! Any hints or pushing in the right direction are greatly appreciated

Just to make sure I'm reading it the right way, the error comes up when a customer, or another outside source, tries viewing your webpage, which is on your internal network? Is the error being generated from the proxy, NT Server, SurfControl, or the website itself? If it's from the proxy or the NYT server, you would need to give access to anonymous users to your webpage's IP. I don't think I'm expert enough on NT to explain how to do it, but that might be an angle you need to look at it from. If it's from SurfControl, you would need to give "anyone" "all the time" permissions to access your site. If it's from your web page itself, then that's far beyond my humble capabilities =) I'm suspecting, though, that it's asking outside users to log into your NT environment in order to access your network recources (such as your web site server). In this case, as far as I'm aware, you would need to discuss this with your ISP to determine how to circumvent this.

Do you also have an outside IP address for your FTP server.?? Like www.yourserver.com = e.g. 145.100.5.21 and ftp.yourserver.com = e.g. 145.100.5.22 Can one connect to your FTP server using ftp:\\ipaddress ??? Can one logon Anonymous thru IE ??

We have one IP. To connect by FTP they use ftp://company.com. I tried working yesterday from home. I could get on under command line but not using IE to connect to the ftp site.