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login screen reappears after logon

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Name: Robert Short
Date: June 28, 2001 at 15:13:23 Pacific
Comment:

I had a virus(win32.funlove.4099) this morning on all of our machines (6). I downloaded the cleaner for it, unplugged all of the machines from the network and cleaned the virus off of all of them. On the WinNT Server 4.0, I had to use the NTFSDOS Program to clean it, but got it done.

When I booted the NT Server back up and got to the login screen, I hit ctl+alt+del and entered the password. It acted like it was logging on, but just before the icons and taskbar come up, the logon screen reappeared.

I have tried everyones username and password, and the same thing happens every time. I guess the virus messed something up but I can't figure it out.

The server is sitting with the logon screen and we are accessing the information on it, but still can't logon.

ANY ideas. PLEASE



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Response Number 1
Name: g
Date: June 29, 2001 at 09:49:54 Pacific
Reply:

I know this is probably a dumb question but did you do another full power down restart? I've seen the same thing happen to workstations i've been working on and i just hit shutdown at the logon window and do a restart. It works fine after that.


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Response Number 2
Name: Robert Short
Date: June 29, 2001 at 10:09:33 Pacific
Reply:

The only dumb question is the one that hasn't been asked, according to my high shcool teacher. LOL

The shutdown button is not enabled to click on. I've had to hit the reset button several times in an attempt to fix the problem. I've even gotten into it in NTFSDOS mode and renamed the SAM and SAMLOG. It tries to logon now with the Username "Administrator" and no password like a new install, but comes back to the logon screen everytime. We can still access the files on the network but can't get past the logon screen.??????


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Response Number 3
Name: Dr. Zhivago
Date: June 29, 2001 at 23:24:19 Pacific
Reply:

Read this Microsoft Knowledge Base article:

http://support.microsoft.com/support/kb/articles/Q220/8/81.ASP?LN=EN-US&SD=gn&FR=0&qry=logon%20problems&rnk=74&src=DHCS_MSPSS_gn_SRCH&SPR=NTS40

If you can't access the registry on the operations NT partition, you'll have to install a minimal maintenance NT OS just to edit your registry.

But you said you were using NTFSDOS, so you may need to use it again.


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Response Number 4
Name: Robert Short
Date: June 30, 2001 at 20:02:19 Pacific
Reply:

Thanks for the help guys. I wish I had see the MS Knowledge Base article eariler but I have done the old format and reinstall routine. Thanks again.


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