With reference to the above, I am getting the following message on a Compaq Server running Windows NT4 (SP6) and Exchange 5.5 (SP4)

"STOP: 0x0000001E (0xC0000005, 0x809E4429, 0x0000001, 0X013C8C2D)
KMODE_EXCEPTION_NOT_HANDLED"

There isn't any mention of a driver file causing the problem in the 3rd line of the BSOD - 'cause there isn't a 3rd line!

I have tried the "Last Known Good" and the restoring all options via the "Emergency Repair Disk" as well as VGA mode boot-up etc but to no avail!

I have also trawled through various Technet articles and other sites and various possibile solutions have been offered, mostly to remove drivers or install Service Packs etc!!!

I also tried booting with a NT4 bootdisk which advised a corrupt or missing "NTOSKRNL.EXE" As the system partition is FAT, I was able to copy a new version of
this file onto the server, but the bootdisk complained of the same thing after rebooting! Virus checks, Diagnostic checks are all clean!!

Can anyone give a detailed breakdown of this STOP code which would point to the exact problem!!??

Would re-installing NT Server either ontop of the existing structure, or to an alternate location be a valid step!

I would appreciate any constructive suggestions for repairing this server as it is an important issue!!

Cheers!

Kevin I have the just about the same message as you have.
STOP: 0x0000001e (0x00000005,0xed3c4dc7,0x00000000,0x00000004) KMODE_EXCEPTION_NOT_HANDLED

I have not been able to find anything on this that has fixed it. Have tried every thing that I have been able to find. Sounds like the same things that you have done. This was a new win 2000 install on a new system. I finally reformatted the hard drive and reinstalled win 2000. Just a note. The first install went fine untill I install my virus checker which I did last and that is when I got the error message. When I reformatted I installed the virus checker as my first software install. Everything when fine untill I installed the last of my software. At that point I started getting the stop message again. I have reformatted 3 times and the same thing happens with the last software instlled each time. I have installed the software that caused me problems each time at the begaining on the next install and it does not matter. What ever I install last gives me the message. But if I install the same software sooner it works just fine with no messages. If you have found out anything more on this would you please let me know. My e-mail is pam@truckt.com

If you haven't already found the solution, it's mentioned here on microsoft's knowledge base.
http://support.microsoft.com/support/kb/articles/Q294/7/28.ASP

Cheers,

just an update... microsoft has issues otehr updates about this error... that do not pertain to viruses...

microsoft states that this problem can also be casued by a bug in windows2k pro and server...

they do not yet have a fix for this unless you call microsoft tech support

Same error, different file. Matt Benson's link is referring to the same error message, but not for NTOSKRNL.EXE as the original post wants. Try here instead:

1897 » BSOD: STOP 0x0000001e in Ntoskrnl.exe?
If you receive the following during boot:
STOP 0x0000001e (0xc0000005, 0x801a8a83, 0x00000000, 0x005c0069)
KMODE_EXCEPTION_NOT_HANDLED Address 801a8a83 has base at 80100000 - ntoskrnl.exe

you may have a corrupt SOFTWARE hive.

If your ERD won't repair it, it probably is registry corruption.

The safest method of recovery is to restore the SOFTWARE hive from a backup.

If you don't have one, you could try tip 0505, replacing only the software hive.

NOTE: You will loose registry entry made since the last RDISK.EXE execution.

http://www.jsiinc.com/SUBB/tip0500/rh0505.htm

More solutions are described in:
"Upgrade Installation of Windows NT 4.0 Results In STOP Errors (Q166828)"
http://support.microsoft.com/default.aspx?scid=kb;DE;q166828
and in:
"How to Disable a Service or Device that Prevents NT from Booting (Q165748)"
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q165748
Works well, Lutz