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I/O device error on HP 3200

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Original Message
Name: RoyStacy
Date: September 25, 2003 at 07:14:49 Pacific
Subject: I/O device error on HP 3200
OS: NT 4.0
CPU/Ram: 785/780
Comment:

I have a server loaded with NT 4.0. It has a HP Laserjet 3200. The printer worked on this system for years. A few days ago, i tried to print a doc when the screen popped up stating I/O device error. I reloaded the drivers and checked the path of the printer. It is still visible. I got frustrated and pulled the printer and hooked it to a stand alone. Again the same error message came on. Then this morning, I fired up the box. The stand alone now printed docs but not until after a series of garbled one liners printed on several sheets of paper. So, the printer worked. I rehooked it up to the server and nothing. I even reloaded the driver again. I need help badly. Thanks.


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Response Number 1
Name: Rick R.
Date: September 25, 2003 at 12:14:08 Pacific
Reply: (edit)

I would blame the cable at that point.


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Response Number 2
Name: Maurice Reed
Date: September 26, 2003 at 03:55:04 Pacific
Reply: (edit)

What cable connection does the printer have? Does it have a built-in NIC or does it use an external HP Print Server connecting via a parallel cable?

Try different cables and if an external Print Server can you swap that for another one?


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