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internet shuts down
Name: Linda Albright Date: August 11, 2000 at 10:52:17 Pacific
Comment:
I have Windows 95. Microsoft Internet Exployer. When I am on the internet there have been a number of times thaat my system shuts down just out of the blue. I have been trying to print a confirmation from a web page, or I have been clicking on the mail icon, or just simply looking in a web page. I have scan disc that I checked for errors. My providor said to check scan virus on a web page, but I can not locate this information on a web page. He said it may be the modem, but I got this new modem about 3 months ago. Do they have errors this early? I am clueless to what the problem is, all I need it to be directed and I can probably figure out the problem without having to take my computer in to the shop. Any help would be great.
Name: cleo Date: August 12, 2000 at 09:27:45 Pacific
Reply:
What version of Internet Explorer are you using? If you are using 4.0, try installing the latest version 5.01. This may correct a glitch with the older version of Internet Explorer. There are also Service Packs for those older releases at Microsoft's website. It sounds more like a problem with Internet Explorer than your new modem.
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