I have recently purchased an SM56PCI internal MODEM. I have a problem connecting to the internet. My ISP is HCL Infinet (dial up - 172516). The problem is that once it finishes negotiating connection, it sends and receives about 300 bytes of data and subsequently disconnects. The MODEM helper program correctly states that it transiently connects at 46333 bps and disconnects. I have tried using a MODEM string setting of AT&FX1S10=255 but in vain. Modem diagnostics can communicate with MODEM and says it's installed at COM4 etc.. I also tried installing COM ports with Install New Hardware upto COM4 but MODEM preempts COM4 and converts COM4 to COM5 instead. I did however notice that the MODEM's system requirements state that it needs 256KL2 cache, but a Celeron has only 128KL2 cache. Nevertheless, my dealer says he has sold umpteen number of Celerons with the same internal MODEM which work. I also have to mention that only if I uncheck Allowed protocols section's NetBEUI and IPX/SPX, I can progress so far to connecting to Internet, otherwise, it dials, negotiates but doesn't even connect for a while. I have also tried changing the slot to slot 1 and slot 3 but to no avail.
I am in a dilemma because I cannot figure out what else could be causing the problem. I would be greatly indebted to you if you could troubleshoot my problem.
Thanking you,
Yours faithfully,
Sachin.
System configuration :
Intel Celeron 850MHz, 128MB RAM, 20GB Seagate Barracuda, Jetway 618AF Intel 815E chipset motherboard. Windows 95 ver 4.00.950 B with IE 5 installed.
MODEM query ATI3 : SM56 PCI Rel. 5.00 AD04 Build 83.20.1
N.B. : I have tried all combinations of settings in Dialup Networking in vain. Phone dialer also does not work. I have also tried the AT%B9 modem string.