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Error in installing real player

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Name: sivaraja ganesan
Date: April 25, 2001 at 09:45:16 Pacific
Comment:

Hi,
I tried to install real player free version.While installing it pop up a message
"C:\winnt\system32\drivers\asctrm.sys" is in use by another application.But there was no application running while I was installing.Please help me.




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Response Number 1
Name: DaveStL
Date: April 26, 2001 at 07:08:51 Pacific
Reply:

Close everything in your systray (lower right corner by your clock) also. Programs minimized in your systray will not show up on the Task Manager Applications tab.


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Response Number 2
Name: gaurav
Date: May 22, 2001 at 06:02:27 Pacific
Reply:

the same happened to me.....even after closing everything in my systray....
help out



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Response Number 3
Name: Bill
Date: May 22, 2001 at 09:50:30 Pacific
Reply:

This happened to me also. I searched my hard drive and found that I do not even have the asctrm.sys file on my computer.


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Response Number 4
Name: jason
Date: May 24, 2001 at 04:36:10 Pacific
Reply:

this is also happening to me. i closed everything i could in the system tray, and i also dont have the asctrm.sys file


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Response Number 5
Name: jason
Date: May 24, 2001 at 04:57:01 Pacific
Reply:

real.com issued a statement saying this error will occur when you are trying to install onto win2000 or NT and not logged in as an admin. You must be able to log in as an administrator to install.. maybe an older version of realplayer will work, it has for me in the past


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Response Number 6
Name: Art
Date: June 20, 2001 at 12:31:47 Pacific
Reply:

That is real nice of them since the installer deleted the existing version of Real Player before trying to install the new one. Most apps tell you up front that you need to be administrator.
Back to Windoze Media Player for me.


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Response Number 7
Name: Mike Toney
Date: December 1, 2001 at 14:10:42 Pacific
Reply:

I have the problem even though I was logged in as Administrator.


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Response Number 8
Name: Glen Adam
Date: December 7, 2001 at 02:25:26 Pacific
Reply:

Has anyone got an idea as to how to overcome this problem?


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Response Number 9
Name: john
Date: January 22, 2002 at 11:57:03 Pacific
Reply:

I had the same problem and faced quite a few problems that was highlighted by others... i went to install the older version of real player 7 - solved my problem!


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Response Number 10
Name: tc
Date: February 1, 2002 at 11:45:59 Pacific
Reply:

I got this system error after I uninstalled the real player. I don't want anything to do w/ real player anymore. Is there any way to get rid of this system error without installing real player 7?


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Response Number 11
Name: Linda Roise
Date: February 2, 2002 at 11:09:27 Pacific
Reply:

I've received no error messages from Real Player, but I have found asctrm.sys to be an "unsigned driver" according to Microsoft. I'm running WindowsXP. I'm also having major sound-related (maybe) problems. I've been encouraged by Microsoft to eliminate unsigned drivers. I was trying to find out what this particular driver was for. I gather it's part of RealPlayer? I have RealPlayerOne installed. System crashes after playing any audio, either locally or over the internet.


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Response Number 12
Name: susannemarks
Date: April 2, 2002 at 10:28:46 Pacific
Reply:


what does text/html mean. when i tried to use my realplayer. this came up in the window.


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