Four Months ago our company purchased a few dual port display cards to test. Our management decided on an two port APPian Graphics card. This card was tested at one workstation for a few months with no problems. We ordered about 70 more cards which I installed and we experienced no problems. In the process we moved 180 workstations to a new office building and connected 70 to their second monitor. The fun began. We experienced several violent displays, some experienced Icon distortion worse than others. I called their tech support and found they had a Beta driver which seemed to fix the problem. Since then we have had two more driver updates. The displays have pretty much been fixed with the driver updates but another problem came up. We use IBM Client Access (AS400) and IBM ImagePlus for Workstations. The IMagePlus for Workstations has a viewer window for viewing images stored on an optical and DASD drive. This software has annotation capability (Like a sticky Note) where you can view a document and create a sticky note (Child Window)to send along with the document. We are running mostly 266 Dell Optiplex machines, several 350 Dell optiplexes. On a few of the machines the sticky notes thing works for now. On some it works a few times and it quits. It does not matter whether Admin or the user is creating the note. This problem has been a real pain for me. Since the sticky note problem has come up I have tried a Predator card from Colorgraphic (worked a day before it quit). Built a brand new out of the box (500 mhz Dell)for this project and only worked a day. Installed a Appian Jeronimo card in the same box and it worked as Admin but not as the user. Signed back in as Admin later and it no longer worked. Weird HUH. I have had machines that worked as Admin but not the user, we smoked the profiles (Roaming Profiles), then created new ones and it worked signed on as the user. Some of these fixes worked for a while then disappeared. I am beginning to think we have a piece of software on the machines that is causing the problem and wondered if it could be the good old virus detecting software or the updates to its signature files. I have tried everything but building a machine right off the NT cd. We have a ghost image that is used mostly and most of the machines are configured exactly the same.

Huge problem,

I'm sorry but the only thing I had in mind was to remove your anti-virus, but you came out with that one.

I don't know how your profiles are managed, but you could try to use only local ones.

It would be a good thing if you could install NT from scratch. Install only the necessary sowtware, NOTHING ELSE. Talk to your adapter vendor to make sure witch Service Pak to use (SP4, SP5 or 6), it may make a major difference. Don't forget to re-install the SP every time you make a system modification.

Make sure to configure you BIOS as fail safe, no fancy stuff for now.

You also said that the application was working for a day and then.... sorry..!!!!
The relation with that is that the user logs and the de-log (could the software save some wrong settings). Also do you back-up. Maybe the backup changes the state of a file.

Hope it helps, please let me know

Patrick
solution_uk@globetrotter.net