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drivers for scsi hard drive

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Original Message
Name: jopa
Date: July 10, 2002 at 08:37:21 Pacific
Subject: drivers for scsi hard drive
Comment:

Where can I get drivers for a SCSI ST19171W Seagate Barracuda HD? I've tried seagate but to no avail, running around in circles. If any one can assist, very thankful.


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Response Number 1
Name: Carl Schwarzmann
Date: July 10, 2002 at 11:08:41 Pacific
Reply: (edit)

Hi,
you need a SCSI-Adapter to run a SCSI HD-drive and drivers for the ADAPTER, not for the harddisk, the adapter scans the SCSI-bus during bootup and detects SCSI-devices. Figure out, whether your machine has got an onboard SCSI-adapter or an adapter-card and install the driver. Normally WinNT should install SCSI-drivers during the installation.
Regards, Carl.


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Response Number 2
Name: jopa
Date: July 10, 2002 at 12:20:38 Pacific
Reply: (edit)

Thanks for the correction Carl.Yes NT does recognize the adapter (which is not on board) but it still does not see the HD. What do I do??
I've been able to fdisk then format but that's as far as I get, WinNT still does not see the HD.


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Response Number 3
Name: Dick Johnson
Date: July 10, 2002 at 14:11:09 Pacific
Reply: (edit)

jopa: NT is a little difficult to load scsi hard drives. You will need the scsi drivers for your host card on a floppy. Now using the three NT Boot Disks and the NT CD installed in CD-ROM, start boot with the first NT boot disk. As soon as you see the black screen with "setup is now detecting your system hardware" at the top of the black screen, CLICK F6 and keep clicking F6 until you get a beep. This will interrupt the setup boot disks at the correct time for scsi drivers. During the boot floppies a notice to supply mass storage drivers will appear, insert the scsi drivers at this time. Setup will then ask for the rest of the NT boot disks, follow instructions from ther on. Setup may ask again for the scsi driver floppy when it switches from boot disks to the CD.


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Response Number 4
Name: Dick Johnson
Date: July 10, 2002 at 14:17:33 Pacific
Reply: (edit)

jopa: Please don't forget scsi basics. Drive MUST have an ID# 0 to load and boot to (any other ID# if your booting to a IDE hard drive and this scsi drive is just a spare), and the scsi ribbon MUST have an active terminator on the last connector; plus terminal power jumper must be on the Seagate hard drive.


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Response Number 5
Name: Andrew Ordo
Date: July 10, 2002 at 17:31:56 Pacific
Reply: (edit)

Actually, you *don't* need to have an active terminator on the last connector of the ribbon cable.

Your hard drive can provide the necessary termination. (The ST19171W model has a built-in terminator. The WC and DC models, however, require terminators just as Dick recommended.)

Just connect your hard drive to the end of the ribbon cable and you're good to go--just make sure termination is enabled on the drive. (Make sure pins 15 and 16 of connector J2 are jumpered.)

As long as your SCSI host adapter is on one end of the cable providing termination and your hard drive is on the other end of the cable providing termination, you don't need any terminators--active, fpt, lvd, passive, or otherwise.

Also, as long as at least one device connected to the cable (often the adapter) is providing termination power, you don't have to enable termination power on the drive (although it is pre-configured at the factory to provide termination power). It doesn't matter if you've got more than one device providing termination power--the terminators are diode-protected against overvoltage.

For more information about your hard drive, check out the information at Seagate's Web site:

http://www.seagate.com/support/disc/scsi/st19171w.html


For more information about termination and termination power, here's a great tutorial right from the SCSI Trade Association themselves:

http://www.scsita.org/aboutscsi/SCSI_Termination_Tutorial.html


A few more links:

DataPro - All About SCSI
http://www.datapro.net/scsi_doc.html


Adaptec also has some excellent information.


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Response Number 6
Name: Sir Real
Date: July 10, 2002 at 19:46:46 Pacific
Reply: (edit)


Way to go Andrew you sure know you're scsi!

Jopa, tell us about your scsi interface. What's the make and model? ex. Adaptec 19160.


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Response Number 7
Name: jopa
Date: July 11, 2002 at 06:42:58 Pacific
Reply: (edit)

OK, first I want to thank all for responding, next the make and model of scsi adapter is Adaptec AIC-7880 Ultra/Ultra.
Here lies my dilema,
I cannot, for the life of me, find the floppy(ies) with the driver, place of employment not very organized before I got here,.....next this is what I have tried since my last response...I'm new to alot of this so forgive me....tried installing WIN98 just to see if HD can do something...this is what I got after going thru the install process.."While initializing device IOS: Error: An I/O subsystem driver failed to load either a file in the ./iosubsys subdirectory is corrupt or the system is low on memory." Is this the same driver that has been mentioned previously?
Basically the system has remained the same, all that's been done is broken a mirrored drive and formatted, so I think I can rule out the memory part...any suggestions are helpful.
If especially where I can locate driver needed.


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Response Number 8
Name: Carl Schwarzmann
Date: July 11, 2002 at 11:11:17 Pacific
Reply: (edit)

Hi Jopa,
I still think, you don't have a driver-problem, your SCSI-adapter is recognized by the system. So you better first check the suggestions in Andrew Ordo's VERY COMPETENT posting. Anyway, you can download the drivers from Adaptec's support-site:
http://www.adaptec.com/worldwide/support/suppbyproduct.html?sess=no&cat=/Technology/SCSI+Host+Adapters&fromPage=driverindex
mfg, Carl.


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Response Number 9
Name: Andrew Ordo
Date: July 11, 2002 at 16:32:54 Pacific
Reply: (edit)

Jopa,

I use Adaptec SCSI host adapter with the exact same ASIC--the AIC-7880 with Windows NT 4.0. The specific model is the AHA-2940U2W. I bet you have either this model or some variation thereof, possibly the AHA-2940U.

You will need to go to Adaptec's Web and download the appropriate driver for Windows NT 4.0 and copy it to a floppy. While you’re there, you might also want to read up on your host adapter and make sure it’s properly configured for your system. Read their SCSI tutorials, the specs for your adapter, cable recommendations, and the installation guide for the adapter.

You can also download a BIOS update for the host adapter is you don’t happen to already have the latest version. I wouldn’t update the BIOS, though, unless it really looks like it’ll solve a specific problem *and* unless you’re sure that you’ve got a retail version of the host adapter--not an OEM version. Some OEMs like to do funky things with the hardware they use, others don’t. For what it’s worth, I’ve used the BIOS update on Dell OEM versions of the 2940U2W and never had a problem—Dell apparently doesn’t alter the card.

Make sure the host adapter is properly installed and properly jumpered.

Press - during the POST to run Adaptec’s SCSISelect BIOS setup utility and make sure everything's set up correctly. If you need some guide to using the SCSISelect utility or need to know what some of the settings mean, you can find all the information you need on Adaptec’s site. (This information is included in the host adapter’s manual.) You might try using default settings. Make sure the host adapter is set to provide termination. You’ll have three options: Termination enabled, termination disabled, and automatic. Also make sure the card is supplying termination power to the SCSI buss. If you're using passive termination, this will be unnecessary, but it won’t hurt. If you’re not using passive termination and some other device is already supplying termination power, that won’t hurt either because the terminators in the host adapter and hard drive will have protection against over voltage.

Make sure you’re using the correct sort of cables. The cables you need depend on the type of signalling you’re using and the interface transfer speed. Be aware that an unfortunate number of vendors have absolutely no clue whatsoever when it comes to SCSI cables. In fact, I have only been able to find *one* vendor who isn't clueless about these things and that's Adaptec. If a vendor tells you, "Yeah, that cable will work--it says ‘SCSI-III’ right here.", you might do well to get another opinion. I can't count the number of times I've ordered cables and gotten almost but not quite compatible parts no matter how clearly I specify the exact type of cable needed. One example: I ordered cables for my Ultra160 hardware. I got cables for Ultra2 hardware. The reason? Both types of cable are called “SCSI-III” cable. The term "SCSI-III” is quite broad and includes different types of incompatible hardware.

Anyway, make sure you're using the correct cables for your hardware.

Make sure the cable isn't wrapped around anything, coiled, or folded back on itself. I have personally seen cases in which a very knowledgeable, highly intelligent person (okay, so it was me!), carefully and gently folded up a ribbon cable to improve airflow and get it out of the way. This screwed up the signal across the buss just enough to get intermittent read/write errors. If the cable is wrapped around a power supply, you'll probably have some problems.

Make sure all connections are good.

Make sure the hard drive is correctly jumpered. If you don't have any other SCSI devices besides the host adapter and the hard drive, connect the host adapter card to one END of the cable and connect the hard drive to the other END, and jumper that drive to provide termination--assuming you don't have a SCSI cable that has a terminator built into the end. (All Ultra160 ribbon cables have a terminator built right into the end of the cable. Some really nice Ultra2 cables are also made this way. If this is case and the cable has a terminator built into the end--you'll know if it does--it'll be encased in a big rectangular housing on the end--do NOT configure your hard drive to provide termination, 'cause that end of the cable will already be terminated by the terminator built into the cable.)

Make sure all jumpers are making good contact and are snug. If a SCSI ID jumper isn't making a good connection, the SCSI ID reported by the drive or some other vital option might change during use. I've seen this happen and it took quite a while to find the cause of the problem.

If everything seems good so far, run the SCSISelect utility. See if the host adapter correctly detects and recognizes the hard drive. If not, you’ve got a hardware or configuration problem.

Using the SCSISelect utility, scan the disk for errors. If errors are found, you’ve got a hardware or configuration problem. Low-level format the drive and check for errors again. (Don't do a low-level format unless the drive is installed in the system and has reached a stable ambient running temperature.)

If the SCSISelect utility can detect the drive, format the drive, and finds no errors when checking the disk for errors, your hardware is good to go and you can safely assume that any problem you encounter after this point is some sort of software issue.

Install Windows NT. You WILL have to provide the host adapter driver during installation. Provide the driver during the installation phase when NT is setting up support for mass storage devices. You will need to specify a mass storage device and provide a disk (the disk with the host adapter driver on it) during installation. Select the correct model of host adapter you're using, and continue the installation. It should work fine.

I'm sorry to write such a long post, but if you get through all this you should be able to get it working.

I think it’s odd that Windows 98 ran into a problem. I know that Windows 98 Second Edition does include support for SCSI host adapters using the AIC-7880 ASIC. I bet the pre-Second Edition release does as well.


Try to determine whether you’ve got a hardware problem. The SCSISelect utility can be invaluable for this.


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Response Number 10
Name: Anonymous Coward
Date: July 13, 2002 at 21:10:08 Pacific
Reply: (edit)

I'm using the same SCSI card (one of two that I ripped from a couple of really old Gateway Pentium servers)... the Adaptec AHA-2940 I believe? Windows NT has built in drivers. I installed NT Workstation on a PC here recently and it found the adapter and Seagate hard disks automatically. You shouldn't need to download a driver... but then again, you may, if it's a really funky OEM model.

-Anonymous Coward


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Response Number 11
Name: jopa
Date: July 16, 2002 at 08:49:23 Pacific
Reply: (edit)

I've learned quite a bit from the help that has been provided (especially Andrew's post, great stuff!!).

I've gone thru just about every step that was listed(minus the BIOS flashing) and I still get the same result "NT does not see the hard drive". As I said before there has been no significant change other than breaking a mirrored drive, the cable is the same(it worked before why wouldn't it work now), corrected jumpers(although not on this HD) tried leaving just this one HD connected and still got same errror. I went thru SCSISelect utility just to take a look see, and according to specs everything ok. Termination is provided on cable so that's ok. I know computers have a mind of their own sometimes but this is crazy!!
I'll try going thru the steps again(for the ****th time) but I guess it can't hurt.

Any one with something to humor me, please feel free.

Thanks,


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