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Dr. Watson error

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Name: Cindy
Date: April 9, 2002 at 14:25:57 Pacific
Comment:

Hi All:
I'm a system admin. I am getting 2 Dr. Watson errors:
1: store.exe Exception: access violation 0xc0000005

2: eventvwr.exe Exception: access violation 0xc0000005

Ok-I haven't been able to look at the drwtsn.32 log file yet (error occuring on different machine not in office). The store.exe error doesn't bother me as much as the event viewer error. I have been at Microsoft's site forever trying to dig some info on the eventvwr message with no luck. Any advice, Pleeeezzzzeeee!?!



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Response Number 1
Name: Maurice Reed
Date: April 10, 2002 at 03:18:26 Pacific
Reply:

The thing to look at is what happened prior to these erros occurring? What changes have been made to the system? Changes to the config? Software installed? Service packs and/or Hotfixes applied? Hardware/drivers added?

How long has it been going on? Check through the event viewer logs and see what errors are occurring there as there may be more useful info in there. Like all problems, it's a matter of eliminating probable causes. Good hunting.


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Response Number 2
Name: fritz
Date: April 10, 2002 at 09:23:23 Pacific
Reply:

Look at your event viewer and list what events ( by ID # ) that are ocurring and we'll help narrow down the cause.


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Response Number 3
Name: Stefanny S. S. Barre
Date: July 4, 2002 at 05:19:20 Pacific
Reply:


Dr. Watson, message error in Win NT 4.0.


"Winword.exe Exception: access violation (0xc0000005), address: 0x301ccd98"

Please help.


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