Heres the info: System: Win NT 4.0, Service Pack 6a Error: EXPLORER.exe Dr. Watson Exception: access violation (0xc0000005) Explanation: Explorer crashes when I try to copy and paste files and/or directories and then I get the Dr. W message above. I have tried copying from the command line and that works fine. The machine is totally patched and running sp 6a and every MS critical update. Has anyone encountered this kind of problem? Thanks, Jesse <-------------------------------------------> WATSON ERROR LOG INFORMATION: Application exception occurred: App: exe\explorer.dbg (pid=292) When: 6/26/2000 @ 15:28:17.606 Exception number: c0000005 (access violation) *----> System Information <----* Computer Name: pwwa6220001b User Name: jheap Number of Processors: 1 Processor Type: x86 Family 6 Model 1 Stepping 9 Windows Version: 4.0 Current Build: 1381 Service Pack: 6 Current Type: Uniprocessor Free Registered Organization: *----> Task List <----* 0 Idle.exe 2 System.exe 20 SMSS.exe 30 CSRSS.exe 34 WINLOGON.exe 40 SERVICES.exe 43 LSASS.exe 72 SPOOLSS.exe 93 cfserver.exe 85 NDDEAGNT.exe 67 cfexec.exe 47 cfrdsservice.ex.exe 101 DMISRV.exe 108 SQLSERVR.exe 121 DNAR.exe 135 NAVAPSVC.exe 164 NPSSVC.exe 169 RPCSS.exe 178 Service_AuthSrv.exe 190 Service_AzSrvr..exe 192 SmServAuth.exe 199 SmServAz.exe 214 inetinfo.exe 217 PSTORES.exe 206 mstask.exe 207 WIN32SL.exe 269 alertsvc.exe 275 LOADWC.exe 284 navapw32.exe 286 OSA.exe 292 EXPLORER.exe 59 IEXPLORE.exe 306 IEXPLORE.exe 287 DRWTSN32.exe 0 _Total.exe (01580000 - 015bc000) exe\explorer.dbg (77f60000 - 77fbe000) dll\ntdll.dbg (77ed0000 - 77efc000) dll\gdi32.dbg (77f00000 - 77f5e000) dll\kernel32.dbg (77e70000 - 77ec5000) dll\user32.dbg (77dc0000 - 77dff000) dll\advapi32.dbg (77e10000 - 77e67000) dll\rpcrt4.dbg (77c40000 - 77d7c000) dll\shell32.dbg (715a0000 - 71629000) COMCTL32.dbg (77720000 - 77731000) dll\mpr.dbg (779b0000 - 779b9000) dll\linkinfo.dbg (77a40000 - 77a4d000) dll\ntshrui.dbg (78000000 - 78040000) (77b20000 - 77bd7000) dll\ole32.dbg (77800000 - 7783a000) dll\netapi32.dbg (77840000 - 77849000) dll\NetRap.dbg (777e0000 - 777ed000) dll\samlib.dbg (379b0000 - 37a35000) (65340000 - 653d2000) oleaut32.dbg (77a90000 - 77a9b000) dll\version.dbg (779c0000 - 779c8000) dll\lz32.dbg (70bd0000 - 70c19000) SHLWAPI.dbg (70200000 - 70272000) WININET.dbg (77bf0000 - 77bf7000) dll\rpcltc1.dbg (717f0000 - 717f8000) dll\shfolder.dbg (28b90000 - 28bae000) (716b0000 - 716c7000) dll\url.dbg (711d0000 - 711d6000) dll\msidle.dbg (011c0000 - 011d8000) dll\occache.dbg (777f0000 - 777fc000) dll\ntlanman.dbg (77890000 - 778a5000) dll\netui0.dbg (77850000 - 7788a000) dll\netui1.dbg (75830000 - 7585a000) dll\nwprovau.dbg (776b0000 - 776c4000) dll\ws2_32.dbg (776a0000 - 776a7000) dll\ws2help.dbg (70f30000 - 71040000) SHDOCVW.dbg (76c20000 - 76c2a000) dll\hticons.dbg (16200000 - 16206000) (10000000 - 10000000) (778e0000 - 778e9000) dll\shcompui.dbg (778f0000 - 77919000) dll\syncui.dbg (03360000 - 03360000) (037a0000 - 037a0000) (77c00000 - 77c18000) drv\winspool.dbg (77d80000 - 77db2000) dll\comdlg32.dbg State Dump for Thread Id 0x129 eax=00fffffd ebx=00136b48 ecx=001630f8 edx=00000000 esi=0016d258 edi=00000000 eip=77c48b7d esp=0012fad0 ebp=0012faf4 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00010202 function: Ordinal522 77c48b63 854618 test [esi+0x18],eax ds:0141bc5e=???????? 77c48b66 74d2 jz Ordinal522+0x27c (77c48b3a) 77c48b68 897df0 mov [ebp-0x10],edi ss:013de4fa=???????? 77c48b6b 8b4e20 mov ecx,[esi+0x20] ds:0141bc5e=???????? 77c48b6e 8b45f0 mov eax,[ebp-0x10] ss:013de4fa=???????? 77c48b71 3901 cmp [ecx],eax ds:001630f8=77f3d2c4 77c48b73 7ebc jle Ordinal522+0x273 (77c48b31) 77c48b75 50 push eax 77c48b76 51 push ecx 77c48b77 ff156c18cc77 call dword ptr [77cc186c] ds:77cc186c=715a1970 FAULT ->77c48b7d 8b08 mov ecx,[eax] ds:00fffffd=???????? 77c48b7f 8bd8 mov ebx,eax 77c48b81 85c9 test ecx,ecx 77c48b83 0f84b57d0000 je SHAppBarMessage+0x43de (77c5093e) 77c48b89 f74508e0810d0c ss:013de4fa=???????? test dword ptr [ebp+0x8],0xc0d81e0 77c48b90 0f85a87d0000 jne SHAppBarMessage+0x43de (77c5093e) 77c48b96 c745ec01000000 mov dword ptr [ebp-0x14],0x1 ss:013de4fa=???????? 77c48b9d 397b04 cmp [ebx+0x4],edi ds:013e554e=???????? 77c48ba0 7432 jz Ordinal522+0x316 (77c48bd4) 77c48ba2 57 push edi 77c48ba3 ff750c push dword ptr [ebp+0xc] ss:013de4fa=???????? 77c48ba6 51 push ecx

This error message occurs after the compression or uncompression of the drive using NTFS is complete. Please visit the below given links for more information: http://support.microsoft.com/support/kb/articles/Q179/7/11.ASP Hope this helps:-)

Thanks for the info. Although the support page doesn't have a fix for the problem, at least microsoft is "working" on it... jesse