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Corrupt pst file

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Name: Perry
Date: February 23, 2001 at 09:08:46 Pacific
Comment:

I have a user who is running Win '98 with Outlook '98. Their pst file became corrupt, which was detected by Norton Anti-Virus 2000. This user needs at least the Contacts restored, if not the whole pst file brought back. The corrupted file was renamed numeric (for example 567890). I scanned the file with Norton Anti-Virus before I tried to bring it back and there were no virus detected which I thought was unusual. When I tried to import back in, Outlook stated the file was not a pst file. When I did a properties on the file, the extension was a pst file. Does Norton change the format of a file when it detects a corrupted file.



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Response Number 1
Name: super_play@hotmail
Date: February 23, 2001 at 16:29:41 Pacific
Reply:


Dont know what Nortons has done to your .PST the tool you need to attempt a recovery is called scanpst the location and the info on this tool can be found at

http://support.microsoft.com/support/kb/articles/Q181/1/67.ASP

Good Luck

Super Play


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Response Number 2
Name: halim indrawan
Date: February 24, 2001 at 23:01:03 Pacific
Reply:

I suggest to use system tools ->Inbox repair.Inbox repair is quite good to fix pst file problem. I allready use it and it works in my office. I also suggest you to backup your pst file and if you have a problem with that all you gonna do is restore and use your pst file again.

Good Luck

Halim Indrawan


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