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Citrix- cannot open Outlook Attachments

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Name: Wapner
Date: April 5, 2002 at 11:00:00 Pacific
Comment:

Hi, I have been struggling with this problem for months now. We have a 4 server citrix farm running win nt 4, sp6; metaframe 1.8. When some citrix users log in they are unable to open Outlook 2000 (SR1)attachments, receiving a "Cannot create file:" error. This appears to be server related for some users, but one particular user gets this when logging onto all servers. I checked permissions on subdirectories, profiles, etc.. and cannot find any anomolies (differences between servers). I have recreated profiles numerous times to no avail. I found 2 articles on tech net (Q268744 & Q305982) which instructed me to edit the registry for this particular user but neither made a difference. Most users that experience this difficulty can be hard coded to log into one specific server successfully (a server which does not seem to give any user problems). This is a quick fix, but I need to figure out what is different between servers that would cause this problem. Any ideas would be most appreciated. Thanks everyone!



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Response Number 1
Name: k
Date: July 10, 2002 at 05:06:03 Pacific
Reply:

Hi,

I experiance a problem which may refer to the one posted first. I pragramaticaaly call an outlook-session, for which I want to create a new email-item. For some user this works, for others it doesn't.

Any help


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