hi. running nt4 server, sp6A. i can't install files like: setup.exe from third party softwares like NAV or AVG. all for NT server edition. they won't go to the "install shield" part. like the self extracting winzip, it just stops opening after extracting the file, and doesnt proceed to the installation process. the task manager shows 100% CPU performance and slows down the system. any help. TIA.

try coming up in vga mode and see if you can run setup. If so its something being loaded like antivirus or even perhaps a virus. When was the last time you defragged the drive? Fragmentation is deadly to NT.

thanks for the reply. will try out your advice. where can i find a good defrag tool for nt? and what is the connection of the fragmentation to my problem? good day.

ive searched the forum and get some good answers regarding defrag tools. will try on it. however my questions still goes this way: what is the effect of fragmentation to the problem i juat have? ive never used defrag on my server ever since. also, what if i can run setup on vga mode? what shall i do next? tia.

Hi, 1.Update all the microsoft security patch for windows nt server. 2.100% cpu usage must be because of virus (find it remove it) 3.Start the windows installer service. (if its already started ,stop & restart it again) 4.increase the paging file size.

hi. thanks for ur reply. will try ur tips. my problem is i can't update virus definitions because of the current problem i have. i can't read floppy drive either. only cd-rom drive. i tried scanning it from a workstation with update virus def by sharing the whole drive. no virus found. good day!