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Can't reinstall Win 98 or Win 95. I keep getting an A20 HARDWARE ERROR

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Name: Andy
Date: March 1, 2000 at 11:08:26 Pacific
Comment:

I boot using the standard Win 98 boot disk (with CD ROM support). If I try to install Win 98, just after it starts to install (but before I get to the bit where I ebter a serial number) it freezes with a small black rectangle appearing in the middle of the screen.

The same happens if I try with Win 95, except I get to the agreement screen, click 'Yes I agree' and then it crashes back to DOS and says

"A20 HARDWARE ERROR - CONTACT TECHNICAL SUPPORT"

I have uninstalled and reinstalled Win 98 loads of times so whats going on ?? HELP !!!


Andy



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Response Number 1
Name: Sami Korell
Date: March 1, 2000 at 17:20:20 Pacific
Reply:

How old is your PC? What type of processor?
Check the boot disk and remove some the memory management command in config.sys, (make a copy of the disk first and use the copy).
Have you created partition on your drive using FDISK? Are they formatted?

Is it a clean install?, is there anyone on the harddisk?

Regards
Sami


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Response Number 2
Name: Mark Levaillant
Date: March 3, 2000 at 19:25:30 Pacific
Reply:

The A20 error is a keyboard error. Either you have a bad keyboard controler or windows does not like it at all. Try to do a warm reset (control-alt-delete) and see if the error continues to show up. If it still occures then you would be wise to replace the motherboard.


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