Hi, I have been struggling with this problem for months now. We have a 4 server citrix farm running win nt 4, sp6; metaframe 1.8. When some citrix users log in they are unable to open Outlook 2000 (SR1)attachments, receiving a "Cannot create file:" error. This appears to be server related for some users, but one particular user gets this when logging onto all servers. I checked permissions on subdirectories, profiles, etc.. and cannot find any anomolies (differences between servers). I have recreated profiles numerous times to no avail. I found 2 articles on tech net (Q268744 & Q305982) which instructed me to edit the registry for this particular user but neither made a difference. Most users that experience this difficulty can be hard coded to log into one specific server successfully (a server which does not seem to give any user problems). This is a quick fix, but I need to figure out what is different between servers that would cause this problem. Any ideas would be most appreciated. Thanks everyone!

I experienced the same problem, solved it with q305982. But now i'm experiencing a new problem. When i try to open an attachements (doesn't matter what) instead of opening the appropriate program, it opens the explorer. Installing Oficce doesn't work. If you come across any sloutions, just contact me.... Thanx in advance

Raymond Were you able to correct this issue. We are experiencing the same issue. the Q articles do not solve the problem. But when you try to open an attachment it opens the local system32 folder.

Locate and click the following key in the registry using regedt32: HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security\OutlookSecureTTempFolder -Make sure the path exists. -Set the key to read-only for the user