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add a printer not found
Name: Jerry Clevenger Date: February 16, 2000 at 08:07:51 Pacific
Comment:
Suddenly, one machine lost all its printers, and even the add a printer icon is missing from the printers folder. This is on a NT40 network.
Has anyone ever encountered this? The RPC service is started. My only thought is corrupt dlls, but I don't know the entire list of dlls and services the print engine uses.
I would appeciate any assistance and ideas anyone has. thank you
Name: Mark Kamerzel Date: February 16, 2000 at 09:15:03 Pacific
Reply:
I've heard of this happening before. All the user did was to reboot the PC and all the printers including the Add A Printer icon returned. Not sure if it would work for your issue but it's worth a try.
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Response Number 2
Name: Richard Date: February 16, 2000 at 23:18:56 Pacific
Reply:
This is a not uncommon occurance.It has happened to me with NT and 95. It tends to occur when you encounter problems adding a printer or changing a print driver etc. reboot and your printers should reappear. if not contact Microsoft.
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Response Number 3
Name: Todd Date: February 18, 2000 at 13:58:00 Pacific
Reply:
Check the spooler service in the control panel, services. Make sure the service is started and the startup property is set to automatic.
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