wtoolsa has caused an error

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wtoolsa has caused an error

Name: bridget
Date: May 19, 2004 at 20:50:41 Pacific
OS: Windows ME
CPU/Ram: Pentinium III, 127.umb ra

Comment:

Could someone tell me what this means and how to fix it?
Wtoolsa has caused an error in Kernel 32.DLL Wtoolsa will now close.
Claudia B.

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Response Number 1

Name: Dave02
Date: May 19, 2004 at 21:47:58 Pacific

Reply:

Looks like you've got a nasty bug there.
You will need to download and run hijackthis.
Google a search for it.
Then read this Post.
WtoolsA removal
Hope this helps.

Response Number 2

Name: swoodzz
Date: May 21, 2004 at 20:32:00 Pacific

Reply:

Thank you, Dave. Your WtoolsA Bug Fix worked for me. Too bad the money I paid for Norton Anti-Virus doesn't include Adware and Spyware protection. Most people aren't aware of this. I'm going to invest in an adware/spyware program now.

Response Number 3

Name: davideanderson
Date: May 21, 2004 at 21:25:58 Pacific

Reply:

Here's my log
what needs deleted
Logfile of HijackThis v1.97.7
Scan saved at 12:18:16 AM, on 5/22/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.exe
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.exe
C:\WINDOWS\SYSTEM\STIMON.exe
C:\WINDOWS\SYSTEM\DEVLDR16.exe
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.exe
C:\WINDOWS\SYSTEM\MDM.exe
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.exe
C:\NORTON UTILITIES\NPROTECT.exe
C:\WINDOWS\SYSTEM\MSTASK.exe
C:\WINDOWS\SYSTEM\SSDPSRV.exe
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.exe
C:\WINDOWS\SYSTEM\RNAAPP.exe
C:\WINDOWS\SYSTEM\TAPISRV.exe
C:\WINDOWS\SYSTEM\RESTORE\STMGR.exe
C:\WINDOWS\SYSTEM\DDHELP.exe
C:\WINDOWS\EXPLORER.exe
C:\WINDOWS\SYSTEM\SYSTRAY.exe
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.exe
C:\WINDOWS\SYSTEM\WMIEXE.exe
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.exe
C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.exe
C:\WINDOWS\TASKMON.exe
C:\WINDOWS\LOADQM.exe
C:\WINDOWS\SYSTEM\XL.exe
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.exe
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.exe
C:\WINDOWS\SYSTEM\HPZTSB03.exe
C:\WINDOWS\SYSTEM\SPOOL32.exe
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.exe
C:\WINDOWS\SYSUPD.exe
C:\PROGRAM FILES\AWS\WEATHERBUG\WEATHER.exe
C:\PROGRAM FILES\PRECISIONTIME\PRECISIONTIME.exe
C:\WINDOWS\SYSTEM\PSTORES.exe
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.exe
C:\WINDOWS\WUAUCLT.exe
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\AWARNJ5A\HIJACKTHIS[1].exe
C:\WINDOWS\SYSTEM\HPZSTATX.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.2020search.com/search/9884/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.shopnav.com/apps/epa/epa?cid=shnv9884&s=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\system32\search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.rub.to
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.rub.to
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.shopnav.com/apps/epa/epa?cid=shnv9884&s=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.2020search.com/search/9884/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50046
O2 - BHO: (no name) - {14b3d246-6274-40b5-8d50-6c2ade2ab29b} - C:\PROGRAM FILES\SRNG\SNHELPER.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.exe
O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpppta.exe /ICON
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.exe
O4 - HKLM\..\Run: [P2P NETWORKING] C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.exe /AUTOSTART
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [NPROTECT] C:\Norton Utilities\NPROTECT.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [srng] \Program Files\Srng\Srng.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [XtreamLok License Manager] C:\WINDOWS\SYSTEM\xl.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb03.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\SYSUPD.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.exe
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [NPROTECT] C:\Norton Utilities\NPROTECT.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRAM FILES\AWS\WEATHERBUG\WEATHER.exe 1
O4 - Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.exe
O8 - Extra context menu item: &Find Definition... - http://www.rhymezone.com/rz-def-reg
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: WeatherBug (HKCU)
O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} (EPlugin Control) - http://66.230.146.53/EPlugin_US.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: ChatSpace JavaLight Client - http://chat.1st.net:8000/Java/cslt4.cab

Seth

Response Number 4

Name: Skye
Date: May 22, 2004 at 02:07:19 Pacific

Reply:

This Wtoolsa error in KERNEL32.DLL will NOT go away. I am computer stupid and think I have all the necessary antivirus protection I need. Is this a virus, a computer default, or something broken???? Can I fix it myself without paying MORE money to get it running right??
I would appreciate ANY help you can give me.
THANKS a BUNCH!
Yvonne

Response Number 5

Name: Dave02
Date: May 22, 2004 at 05:56:18 Pacific

Reply:

Here's another angle on the solution.

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See More

Response Number 6

Name: K_Kossey
Date: May 22, 2004 at 09:54:23 Pacific

Reply:

my computer keeps causing an error. Its WtoolsA. What can i do?

Response Number 7

Name: filmaker
Date: May 22, 2004 at 14:37:05 Pacific

Reply:

Would appreciate help with my hijack log. What do I need to delete? I am having trouble with my computer daily. Right now it's the wtoolsa error.
Logfile of HijackThis v1.97.7
Scan saved at 4:28:19 PM, on 5/22/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.exe
C:\WINDOWS\SYSTEM\MPREXE.exe
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.exe
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.exe
C:\WINDOWS\EXPLORER.exe
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.exe
C:\WINDOWS\SYSTEM\RNAAPP.exe
C:\WINDOWS\SYSTEM\TAPISRV.exe
C:\WINDOWS\TASKMON.exe
C:\WINDOWS\LOADQM.exe
C:\WINDOWS\SYSTEM\SYSTRAY.exe
C:\PROGRAM FILES\COMMON FILES\DPI\DPI.exe
C:\WINDOWS\RunDLL.exe
C:\WINDOWS\SYSTEM32\WINPROC32.exe
C:\WINDOWS\SYSTEM32\DEINST_QFE002.exe
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\SYSDOC32.exe
C:\WINDOWS\SYSTEM\PNLOBBYD.exe
C:\PROGRAM FILES\MSN\MSNCOREFILES\MSN.exe
C:\WINDOWS\SYSTEM\PSTORES.exe
C:\PROGRAM FILES\MSN\MSNIA\MSNIASVC.exe
C:\WINDOWS\SYSTEM\DDHELP.exe
C:\PROGRAM FILES\MSN\MSNIA\WA\CLIENTSIDEPROXY.exe
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.exe
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.exe
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\RP6BO963\HIJACKTHIS[1].exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://4-counter.com/?a=2&b=crue
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50094
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://4-counter.com/?a=2&b=crue
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://4-counter.com/?b=crue
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://4-counter.com/?a=2&b=crue
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://4-counter.com/?a=2&b=crue
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?new-hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://4-counter.com/?a=2&b=crue
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://4-counter.com/?a=2&b=crue
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50094
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9022
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50094
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\Program Files\Common Files\WinTools\WToolsB.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\REAL\TOOLBAR\REALBAR.DLL
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\PROGRA~1\COMMON~1\WINTOOLS\BTIEIN.DLL
O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~2.DLL (file missing)
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\Program Files\Common Files\WinTools\WToolsB.dll
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\TWAINTEC.DLL
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\REAL\TOOLBAR\REALBAR.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.exe
O4 - HKLM\..\Run: [AutoUpdater] "c:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKLM\..\Run: [Dpi] C:\PROGRAM FILES\COMMON FILES\DPI\DPI.exe
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [Kernel32] C:\WINDOWS\SYSTEM\Kernel.dll
O4 - HKLM\..\Run: [PNLOBBYD] C:\WINDOWS\SYSTEM\PNLOBBYD.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.exe
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [MSNIA] C:\PROGRA~1\MSN\MSNIA\MSNIASVC.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [Windows Internet Protocol] C:\WINDOWS\SYSTEM32\WINPROC32.exe
O4 - HKCU\..\Run: [Windows Update Checker] C:\WINDOWS\SYSTEM32\DEINST_QFE002.exe
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: View Original Image - C:\program files\msn\msnia\wa\getoriginal.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system\nmtracer.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\nmtracer.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\nmtracer.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: Win32 Classes - file://C:\WINDOWS\Java\classes\win32ie4.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020713/qtinstall.info.apple.com/samantha/us/win/QuickTimeInstaller.exe
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (&Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/ym/yiebio5_1_6_0.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://media.toontown.com/toontown/sv1.0.6.10.2/ttinst.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/24616d003a6e822ae903/netzip/RdxIE601.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresearch.com/OTXMedia/OTXMedia.dll
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.nielsennetpanel.com/netmeter4_5/nminstall_en_4.52.30.0_SILENT_2.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - http://www.spywarenuker.com/product/camp/clickbank/SWNInstaller.exe

Response Number 8

Name: SeaShell26
Date: May 23, 2004 at 21:43:38 Pacific

Reply:

I'm having a terrible time with a Wtoolsa Error and also a WJView Error. Ran HijackThis and here's the log. Can you help me with it?
Thanks!
SeaShell26
Logfile of HijackThis v1.97.7
Scan saved at 12:24:05 AM, on 5/24/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 SP1 (5.50.4134.0100)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.exe
C:\WINDOWS\SYSTEM\SPOOL32.exe
C:\WINDOWS\SYSTEM\MPREXE.exe
C:\WINDOWS\SYSTEM\MSTASK.exe
C:\WINDOWS\SYSTEM\STIMON.exe
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\ACSD.exe
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVSYNMGR.exe
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.exe
C:\WINDOWS\SYSTEM\LEXBCES.exe
C:\WINDOWS\SYSTEM\RPCSS.exe
C:\WINDOWS\SYSTEM\LEXPPS.exe
C:\WINDOWS\SYSTEM\RESTORE\STMGR.exe
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSSTAT.exe
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.exe
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVCONSOL.exe
C:\WINDOWS\EXPLORER.exe
C:\WINDOWS\TASKMON.exe
C:\WINDOWS\SYSTEM\SYSTRAY.exe
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.exe
C:\WINDOWS\SYSTEM\WMIEXE.exe
C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.exe
C:\WINDOWS\REALTIME.exe
C:\PROGRAM FILES\COMMON FILES\AOL\AOL SPYWARE PROTECTION\AOLSP SCHEDULER.exe
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\AWS\WEATHERBUG\WEATHER.exe
C:\WINDOWS\SYSTEM\CTFMON.exe
C:\PROGRAM FILES\AIM\AIM.exe
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.exe
C:\PROGRAM FILES\AMERICA ONLINE 9.0\AOLTRAY.exe
C:\WINDOWS\SYSTEM\TAPISRV.exe
C:\WINDOWS\SYSTEM\DDHELP.exe
C:\PROGRAM FILES\AOL COMPANION\COMPANION.exe
C:\PROGRAM FILES\AMERICA ONLINE 9.0\WAOL.exe
C:\PROGRAM FILES\AMERICA ONLINE 9.0\SHELLMON.exe
C:\WINDOWS\SYSTEM\RNAAPP.exe
C:\PROGRAM FILES\AMERICA ONLINE 9.0\AOLWBSPD.exe
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.exe
C:\WINDOWS\WT\UPDATER\WCMDMGR.exe
C:\MY DOCUMENTS\HIJACKTHIS.exe
C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\LUCOMSERVER.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=40
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=40
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T WorldNet Service
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=40
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\REAL\TOOLBAR\REALBAR.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\REAL\TOOLBAR\REALBAR.DLL
O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LexStart] LexStart.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Gator] "C:\Program Files\Gator.com\Gator\Offers.exe"
O4 - HKLM\..\Run: [WebSavingsfromEbates] wjview /cp:p "C:\Program Files\WebSavingsfromEbates\System\Code" Main lp: "C:\Program Files\WebSavingsfromEbates"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.exe
O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\ACSD.exe"
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [Weather] C:\PROGRAM FILES\AWS\WEATHERBUG\WEATHER.exe 1
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\RunServices: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\RunServices: [Weather] C:\PROGRAM FILES\AWS\WEATHERBUG\WEATHER.exe 1
O4 - HKCU\..\RunServices: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\RunServices: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.exe
O4 - Startup: Data LifeGuard LifeLine Lite installer.lnk = C:\WINDOWS\TEMP\ins1.TMP\DLGLI1.exe
O4 - Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Netnews (HKCU)
O12 - Plugin for .mts: C:\Program Files\MetaCreations\MetaStream\npmetastream.dll
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://wdownload.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/04f7748dcf2f183d5306/netzip/RdxIE601.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - file://C:\Program Files\InterCAP\ActiveCGM\ActiveX\Acgm.cab
O16 - DPF: {D10B5C22-DC60-430D-B548-489CB49A2367} (FreeScan Class) - http://www.zerospyware.com/landingpage/files/zsfreescan.cab
O16 - DPF: {E04EAE82-14AD-41CB-BF5A-45556ABB8347} (WebCoachDownload Class) - http://esupport.aol.com/help/engine/aolcinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net

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