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word will not open

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Name: mattandthat
Date: February 2, 2004 at 15:32:37 Pacific
OS: WINDOWS ME
CPU/Ram: 64
Comment:

winword error. winword exe closes.
Have uninstalled and reinstalled WORD 2000 but error message still there.

Would be grateful for any help.

Regards Matt



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Response Number 1
Name: Leroi
Date: February 2, 2004 at 15:48:46 Pacific
Reply:

http://www.generation.net/~hleboeuf/winword.htm


0

Response Number 2
Name: Sobriquet
Date: February 2, 2004 at 22:09:45 Pacific
Reply:

Matt,

I strongly suspect that your Word document template is corrupted. It seems to be rather common, as I was having trouble with Word not opening myself, a few months back. Correcting the problem is so simple you won't believe it.

Go to this site page and then scroll down to #2. Under #2, read item i) (the page is presented in an outline format).

http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

That's all the repair I did to my Word app and that did the trick.

Hope it works for you.

S.


0

Response Number 3
Name: Jennifer SUMN
Date: February 3, 2004 at 06:01:49 Pacific
Reply:

Matt, you didn't say which version of Word you're running. Do a search for normal.dot and delete all that are found.

Restart Word, and that should take care of it.


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