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word freezes

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Name: nnoj
Date: August 28, 2002 at 00:41:23 Pacific
Comment:

Whenever I log in to my computer at startup, word freezes if i try to execute it. If I cancel out and don't log in, it works fine. I even tried a complete removal and reinstall of word, so it's obviously exclusive to my profile. What makes this happen? More importantly, does anyone know how to fix it without doing a complete system restore? I'm running WinMe on a P3-400 with 128megs of ram. I'm using barely one ninth of the hard drive. Any help would be much appreciated. TIA,

nnojjie



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Response Number 1
Name: daniel
Date: August 28, 2002 at 01:07:58 Pacific
Reply:

start by getting all your service packs and security patches up to date at microsoft,, Then try this go to system in the control panel and turn down graphics this should work.good luck


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Response Number 2
Name: Randall
Date: August 28, 2002 at 05:10:29 Pacific
Reply:

It might be a bad Normal.dot template in your profile. Do a search for Normal.dot and delete them. When you start word again it will regenerate a new Normal.dot.


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Response Number 3
Name: suzi
Date: August 28, 2002 at 08:34:54 Pacific
Reply:

Randall's advice is excellent. It will probably solve your problem. If not, post back.

Good luck.


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Response Number 4
Name: nnoj
Date: August 28, 2002 at 13:49:47 Pacific
Reply:

Randall, thank you so much for your excellent advice. Fixed it in less than a minute - now it runs without a hitch. You're a genius!

-nnojjie


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