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won't shutdown or restart properly

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Name: chiefsurf
Date: November 16, 2000 at 20:03:53 Pacific
Comment:

all of a sudden my system won't shut down or restart properly unless i power off from behind tower.when shuting down, monitor goes blank but system still is running.
help please............



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Response Number 1
Name: John
Date: November 16, 2000 at 20:37:11 Pacific
Reply:

I had the same exact problem. After disabling nearly every driver on my system. With one bad restart after the next, I stumbled across my SpeedStream DSL Modem driver. Once I disabled it reboots and shutdown were no longer a problem. Unfortunately, I messed up my home network connection and for the last couple of days I've been trying to get that up and running so I can get to the new driver (11Mb)I downloaded on another computer. My eternal hobby...make big problems out of little ones, then spend a lot of time fixing it. Side note: Can't get the restore function to work either. So much for that option.


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Response Number 2
Name: Cheryl
Date: November 17, 2000 at 08:37:27 Pacific
Reply:

You have to go into your POWER MANAGEMENT options in the Control Panel, then select Home/Office Desk, and change all the settings from Always On, and Never for System Standby, to your preference... IE: 2 hours, 15 minutes, etc. Reboot and this should fix your problem.


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Response Number 3
Name: chiefsurf
Date: November 18, 2000 at 22:16:01 Pacific
Reply:

hi cheryl,

my settings are already set like that in power management.

thanks anyway.


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Response Number 4
Name: newgrl
Date: November 19, 2000 at 17:40:16 Pacific
Reply:

chiefsurf - have a look here and see if disabling ndis.vxd in msconfig helps your shutdown problem.

john - to get System restore back:
right click 'my computer and go to properties
go to the performance tab>>file systems>>troubleshooting
check 'disable system restore'
click apply>>ok>>ok>>reboot

do it all again, only take the check out of 'disable system restore' this time. after reboot, try to create a manual restore point by running the wizard. you should have fuctionality back.


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Response Number 5
Name: Chad Eller
Date: June 5, 2001 at 20:20:58 Pacific
Reply:

I have the same issue - seems that my Alcatel modem is causing a problem - Nvis.vxd error on shut down. If you disable this vxd in msconfig - you cant use the DSL modem though.

Any ideas?


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Response Number 6
Name: gr
Date: August 30, 2001 at 14:10:26 Pacific
Reply:

i had the same problem with the speedstream 4060 modem until i updated to the non-supported driver on the efficient site
http://support.efficient.com/drivers/ss30/unsupported.shtml


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