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Windows Protection Errors

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Name: tki
Date: August 4, 2004 at 18:43:02 Pacific
OS: Windows ME
CPU/Ram: 1.2 AMD XP / 512 RAM
Comment:

Hello,

My system was running fine until one morning it froze and when I went to restart it started to give Windows protection errors (WPE) everytime that I would try to reboot. I tried to start in the safe mode to no avail. The system was shot.
I then commenced to format the hardrive and reinstall windows on a clean slate. Everything worked fine for about 3 days, then it started to happen again. The three WPE's that I have had so far are; VNETSUP, IOS, and SYMTDI. Can anyone please shead some light on what my problem may be?

Thanks.

TKI



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Response Number 1
Name: buddymcw
Date: August 4, 2004 at 23:30:34 Pacific
Reply:

tki, The 3 Windows Protection Errors you say you have are as follows: "VNETSUP", "IOS", and "SYMTDI". Now please note, I am running "Windows ME" as well and in my "SYSTEM" folder is "VNETSUP.VXD and "IOSCLASS.DLL". I honestly don't know if these files are related to what you mention or not but it may be as I think you can see the similarities. You may check to see if you have these 2 files in your "SYSTEM" folder. If not, it's up to you to decide if you want to put them in your "SYSTEM" folder to see if that resolves your WPE's. If you should decide to proceed, "VNETSUP.VXD" may be found by going to C:\WINDOWS\OPTIONS\INSTALL\NET4 The "IOSCLASS.DLL" may be found by going to C:\WINDOWS\OPTIONS\INSTALL\WIN_11 The remaining "SYMTDI" might be "SYMTDI.VXD" - if you go to "Googles" and type in "SYMTDI.VXD"(and click "Search"), you should see a few references in which it appears that "Norton" uses this file. If you do indeed have "Norton" installed on your computer, perhaps "Norton" is missing this file. I've search all over my pc for that "SYMTDI.VXD" file and can't find it. It however may be downloaded at: http://www.dynamiclink.nl/htmfiles/rframes/vxd-s.htm I don't know if you would want to download this "SYMTDI.VXD" file into your "SYSTEM" folder as well or not. You mentioned in your posting that you formatted your harddrive and reinstalled windows so I asummed you had knowledge of computers and I just thought I would bring the above to your attention and you could act as you seen fit. I guess it couldn't hurt to try downloading these 3 files into "SYSTEM" folder to see if it would resolve some or perhaps all of your errors. Afterall, if this didn't work, it's very easy to delete these 3 files in "SYSTEM" folder. It's up to you and good luck.


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Response Number 2
Name: JackG
Date: August 5, 2004 at 00:48:09 Pacific
Reply:

I would recommend you run a good standalone memory test, like MemTest86_v3.1a as bad memory or overclocked memory can cause such random WPE's. Run it for several hours or at least three complete passes.

The combination of errors also point to the possible hardware failure of a NIC adapter in your system, even if you are not using it. Or maybe a Worm/Trojan on the system trying to infect network shares.


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Response Number 3
Name: Bob (by BigBob)
Date: August 5, 2004 at 13:18:32 Pacific
Reply:

See if this page helps you out ,
WPE

" IF IT AINT BROKE - LEAVE IT ALONE "


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Response Number 4
Name: tki
Date: August 7, 2004 at 12:34:16 Pacific
Reply:

Hello everyone. I appreciate the advice. I changed my RAM out this morning and everything seems to be working properly.

Thanks

TKI


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